Greenhouse ·
full-timeLocalization Manager, Italian
Airbnb · Milan, Italy
Airbnb operates a global hospitality platform that connects hosts and guests through short‑term stays and experiences. As a Localization Manager for the Italian market, the intern will work closely with the Country Manager and functional leads in marketing, legal, business operations, policy, communications, community and supply to shape how Airbnb’s product and messaging appear to Italian users. Day‑to‑day activities include defining language strategy, overseeing the localization of product copy, marketing materials and support content using a mix of LLM‑based machine translation and human review, ensuring tone, style and voice remain consistent with Airbnb’s brand while adapting to local nuances. The role also involves gathering market insights, feeding them back to regional and global localization leadership, and coordinating with external vendors or agencies to meet quality and timing goals. Candidates should have experience in localization or translation project management, strong Italian language skills, the ability to collaborate across cross‑functional teams in a fast‑paced, multicultural environment, and an interest in influencing product decisions to drive growth in Italy.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: No global movement springs from individuals. It takes an entire team united behind something big. Airbnb helps anyone belong anywhere as the world’s largest community-driven hospitality company. Every day, we connect thousands of guests and hosts online, leading to meaningful experiences in the real world. We’re helping people live like locals in parts unknown while breaking down cultural barriers and bringing people together. Do you wake up everyday asking yourself how you can impact the creation of a truly local experience that delights global users? Do you love working with content, design, marketing and engineering teams? Do you want to be part of one of the teams that is actively working on bringing to life Airbnb’s mission, where everyone can belong anywhere? Do you love to work in a fast-paced, fun, fast-growing company? Do you like to work in a multicultural team? Do you love owning the localization strategy for your market? If you answered yes to all the questions above, we would love to talk to you, as the Localization team at Airbnb is looking for an experienced Localization Manager. The Difference You Will Make: At Airbnb, Localization has evolved from translation management into a strategic function that shapes how millions of users experience our platform. Our team partners with launching teams across all content, leveraging LLM-based machine translation alongside human expertise, and actively influences product, marketing, and business decisions to deliver an authentic local experience in every market. As a Localization Manager, you will be pivotal in our international expansion efforts, a top priority for Airbnb. You will join the core leadership team in your region, shaping local initiatives and adapting global strategies to meet market needs. Your role will encompass not only driving language strategy but also building collaborations with internal stakeholders and external vendors/agencies to create internationalized products that resonate with local audiences. Localization Managers serve as the linguistic and cultural experts in collaborating with local teams to develop strategy that drives business growth. You are the guardians of Airbnb's tone, style, and voice – and the enforcers of quality and excellence in your language. As a Localization Manager, you're not only passionate about languages and cultures, but also about giving our users a native experience across all platforms. If you want to help shape how people connect and explore the world – Airbnb is the place to be. This role is based in Milan (or within easy commuting distance). Your Responsibilities: Airbnb’s Localization Manager role and responsibility goes beyond the traditional focus of ensuring quality of translated content: Partner closely with Country Manager and function leads for Marketing, Legal, Business Operations, Policy, Communications, Community and Supply to devise business strategies that align with Airbnb’s goals in your market In addition to being the linguistic and cultural expert for the region/market, proactively share roadmap and intent behind product updates to adapt global strategy to the Italian market – and feed local business insights back to regional and global Localization leadership to inform broader strategy. Apply linguistic and cultural expertise to develop strategies that drive international growth – understanding Italian market expectations, crafting language approaches that deliver an authentic native experience, and proactively influencing stakeholders to deliver the best possible user experience. Own and drive localization of Product naming and Creative copies, engaging and representing local teams to build Airbnb’s brand in international markets Actively research the needs of Airbnb international users in collaboration with Consumer Insights and Research team Understand challenges in the localization process and lead localization quality improvement initiatives at the language and team level Take ownership of the strategy to help achieve excellence in localization quality across all platforms Hold translation and QA vendors accountable for quality standards aligned with Airbnb's expectations; review vendor-reported metrics and RCAs to identify trends and drive improvements. Coordinate language feedback from both users and Airbnb employees Develop and maintain linguistic and cultural standards and guidelines Collaborate with Creative teams in producing creative content, acting as supervisor for the local Copywriter. Work with Localization Program Managers and Linguistic QA Managers to ensure we ship top qua
| Role | Localization Manager, Italian |
|---|---|
| Company | Airbnb |
| Location | Milan, Italy |
| Compensation | Not disclosed |
| Posted | 2026-09-29 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Airbnb
Airbnb is a global platform that facilitates travel and accommodation by connecting guests with hosts. Since its inception in 2007, the company has grown from its first three guests to hosting 1.5 billion arrivals. The platform operates through a network of 5 million hosts who provide lodging options to travelers worldwide. Airbnb maintains a global creative community and emphasizes a flexible work environment for its employees, allowing them to live and work in various locations where regulations permit.
More at Airbnb
Other jobs at Airbnb
- Senior Analytics Engineer, Airbnb.org · United States
- Staff Software Engineer, Cloud Infrastructure · Remote, USA
- Senior Security Assurance Analyst · United States
- Senior Manager, Quality, Volume Tiers · Ireland
- Senior Software Engineer, Native Mobile · Remote, USA
Explore Related Placements
// similar opportunities
You might also like
Operations Manager
Flexport
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be ...
Incident And Escalation Manager, EMEA
Datadog
The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously impr...
Senior Manager, Escalation Services
Gusto
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners c...
Revenue Operations Manager
Scaleai
About the role As Revenue Operations Manager for Enterprise GTM, you will own the measurement layer of our go-to-market engine. You will be the key to what is i...
Business Operations Manager
Cloudflare
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of ...
Manager, India Tax
Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ plat...