Europe Arbeitnow ·
full-timeCoordinator, Front Of House & Workplace Experience
Checkout.com · London
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Description Are you a friendly, organised, and outgoing individual who thrives in a fast-paced environment? We’re looking for an exceptional Front of House Coordinator to be the first impression at our Checkout.com London office and the primary point of contact for our merchants and visitors. In this pivotal role, you’ll set the tone from the moment someone walks through the door, creating a welcoming, professional atmosphere where every interaction reflects the quality of our brand. This is not a traditional reception role. You’ll own the Front of House experience end-to-end — managing the reception area, coordinating meeting room schedules, and handling enquiries with confidence, while working closely with teams across the business to ensure smooth, seamless daily operations. If you’re passionate about delivering outstanding customer service, take pride in presentation and organisation, and have a natural ability to multitask and anticipate needs before they arise, this role is made for you. Responsibilities Own the reception desk, managing incoming calls and directing enquiries efficiently and appropriately. Coordinate meeting room bookings and schedules, ensuring spaces are prepared and utilised effectively. Maintain a polished, organised Front of House and reception area, including oversight of office supplies and mail distribution. Manage all incoming and outgoing mail and courier requirements with accuracy and care. Prepare, issue, and manage visitor access passes in line with company security procedures. Respond to emails, service desk requests, and general correspondence promptly, professionally, and within agreed SLAs. Manage the London office inbox and internal workplace calendar, ensuring clear communication and timely updates. Maintain and administer Visitor Management Systems, including Envoy and Brivo. Provide administrative and operational support to teams across the business to enable smooth day-to-day office operations. Support purchase order and invoice processes related to office and workplace operations. Act as a trained First Aider and Fire Warden (training provided if required). Maintain and continuously improve the Front of House playbook. Respond to London based Slack queries in a timely, helpful, and professional manner. Requirements Full time, Onsite role 08.30-17.30 (Reception opening hours) Proven experience in a front-of-house or reception role, preferably in a professional setting. Excellent verbal and written communication skills. Strong organisational and multitasking abilities. Friendly and approachable demeanour, with a passion for customer service. Proficiency in Google Office Suite. Previous experience utilising Visitor Management Software Ability to work independently and as part of a team. High attention to detail and a proactive approach to problem-solving. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com , follow us on
| Role | Coordinator, Front Of House & Workplace Experience |
|---|---|
| Company | Checkout.com |
| Location | London |
| Type | full-time |
| Compensation | Not disclosed |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4More at Checkout.com
Other jobs at Checkout.com
- Specialist, Regional Events And Field Marketing · London
- Global Equity Tax Specialist · London
- Staff Product Designer · London
- Legal Counsel, Commercial · London
- Senior Content Designer · London
Explore Related Placements
// similar opportunities
You might also like
Specialist, Workplace Experience
Checkout.com
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of ...
Fullstack Engineer, Consumer Order Experience
Deliveroo
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may co...
Head Of Engineering - Developer Experience & Platform (f/m/d)
Awin
Head of Engineering - Developer Experience & Platform Awin is seeking an exceptional engineering leader to shape the future of how our engineers build, ship, an...
0-1 year experience eligible.
Logistics & Customs Coordinator
Foundational
Logistics & Customs Coordinator This is a future role. We're building a shortlist now and will contact you when it opens. About us Foundational is building the ...
Workplace & Culture Manager
Radiant
Job Title: Workplace & Culture Manager Reports to: People Manager Location: London onsite 3 days About Radiant Radiant is redefining how AI infrastructure is bu...
Customer Experience Associate - London
Ramp
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over...