Greenhouse ·
full-timeHead Of Product - Personal Banking
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Mercury is a fintech company that delivers personal banking services through partner banks, aiming to create a seamless money-management experience that anticipates users' needs. The Head of Product for Personal Banking will own the end-to-end product lifecycle, defining strategy for money management, savings, investments, payments and future lending while leading a team of product managers. Day-to-day responsibilities include setting metrics, shaping product propositions, insisting on high craft standards in copy, latency and empty states, and guiding the thoughtful use of AI to improve the consumer experience. The role also involves building and scaling the product organization, driving acquisition, activation and retention loops, and ensuring reliability, trust and compliance across engineering, design, data, risk, legal and partner teams. Ideal candidates are seasoned consumer product leaders with a track record of shipping products used by millions, experience launching AI-enabled features, a strong focus on data-driven experimentation, and at least five years of managing product managers in a regulated financial environment.
In 1967, John Shepherd-Barron reached his bank minutes after closing and could not get at his own money. In the bath that evening, he thought of a chocolate bar dispenser and swapped the chocolate for cash. On 27 June, outside a Barclays branch on Enfield High Street, an actor named Reg Varney drew £10 from the world's first cash machine. It took a four-digit code (originally six, until his wife told him nobody remembers six). The bank's hours had stopped being the customer's problem. Nearly sixty years later, the bar has moved, but the test hasn't: a personal financial product is judged on whether it fits the life of the person using it. People do not read documentation, forgive a confusing screen, or care how the ledger works. They want one place that makes sense of everything — spending, saving, planning, investing — and that anticipates rather than reports: where they stand, what deserves attention, what to do next. Mercury is building personal banking* to that standard. Personal Banking is how Mercury earns a place in someone's financial life. We're looking for a Head of Product to own it end-to-end: setting product strategy, leading a team of product managers, driving growth and engagement, and owning business performance. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Key responsibilities: Build a personal banking experience so good that people tell their friends and colleagues about it Own the metrics, product strategy and the propositions we take to our customers, covering personal money management, banking, savings, investments, money movement, and in the future, lending Set the craft bar: sweat the details — copy, latency, empty states — that decide whether a consumer product feels inevitable rather than adequate Drive the use of AI in products where it makes the experience meaningfully better Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set a cadence and culture that drives pace and quality Grow the business: own acquisition, activation, retention, and the loops that compound, including how personal banking connects to the businesses Mercury already serves Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them Align the ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind one cohesive strategy Some things that might make you successful in a role like this: A consumer product leader with taste: you have built products millions of people chose to use, and can point to the decisions that made them work You have shipped AI-led products to real consumers and have opinions about what AI makes possible and where it fails An exceptionally high bar for craft, and a customer-centered, data-driven, and experimentation-oriented approach 10+ years building consumer products, including time owning a product's growth and economics, not only its roadmap 5+ years leading product managers: hiring, coaching, org design, and performance management Experience launching and scaling 0-1 products, alongside operating a large product with real customers on it Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners Nice to have: banking, payments, or fintech experience. We can teach you the rails; we cannot teach product judgment Sound judgment in a regulated environment: you balance a delightful experience with the controls a banking product requires, and know which corners are never worth cutting Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AT3 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees (any location): $289,700 — $362,100 USD Canadian employees (any location): $273,800 — $342,200 CAD
| Role | Head Of Product - Personal Banking |
|---|---|
| Company | Mercury |
| Location | San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Head Of Product - Personal Banking at Mercury: frequently asked questions
- What is the salary for this role?
- Mercury has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Head Of Product - Personal Banking position remote, hybrid or onsite?
- The listing marks this role as remote, with San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States as the location.
- What is the application deadline?
- Mercury has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Head Of Product - Personal Banking role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Mercury
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- Engineering Manager - Bank Accounts · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Senior Analytics Engineer · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Senior Engineering Manager - Mobile · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
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