Greenhouse ·
full-timeSenior Design Manager - Growth
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Mercury is a financial technology company that provides banking services tailored for startups and growing businesses. As a Senior Design Manager for Growth, you will lead a team of designers focused on the entire customer journey, spanning initial discovery, conversion, activation, and virality. This role involves balancing high-level strategic planning with hands-on design leadership. You will partner with product and engineering teams to identify growth opportunities, move from intuition-based decisions to experimentation-driven insights, and ensure that design quality remains high across all touchpoints. The position requires a leader who can navigate ambiguity, mentor senior designers, and build scalable operating practices that prioritize both business outcomes and exceptional user experience. This role is well-suited for a design leader who views growth as a holistic design challenge rather than a purely technical optimization task. You should be comfortable moving between high-level strategy and granular design critique, fostering a culture of experimentation, and helping your team translate complex customer behaviors into simple, effective product experiences.
Charles and Ray Eames designed chairs. They also designed houses, exhibitions, films, toys, graphics, and one particularly famous lounge chair. What connected their work wasn’t a medium. It was a way of thinking. They studied how people behaved, experimented constantly, and moved fluidly between the smallest details and the systems surrounding them. The result was work that made complicated things feel remarkably simple. Growth design at Mercury requires a similar range. Our Growth teams work across the journey people take with Mercury, from discovering us on the web to becoming a customer, finding value in the product, and eventually bringing other people along with them. That means the design problems are unusually varied. One day might involve rethinking how someone understands Mercury for the first time. Another might mean finding friction in activation, designing an experiment around conversion, or creating a new loop that helps a great product travel further. We’re looking for a Growth Design Manager to lead design across this portfolio. You’ll lead and develop a team of designers working across Conversion, Activation, and Virality. You’ll partner closely with Product and Engineering to identify the highest-leverage opportunities, turn ambiguity into a clear direction, and build a Growth design practice where experimentation and exceptional craft reinforce each other. This is a role for someone who thinks about growth as a design problem, not simply an optimization problem. In this role, you’ll: Lead and develop the designers working across Mercury’s Growth organization, giving them the context, coaching, and feedback they need to do exceptional work Partner with Product and Engineering leadership to shape Growth strategy, identify high-leverage opportunities, and turn them into compelling customer experiences Help teams move from intuition to learning by using experimentation, customer insight, and business results to inform what we build next Raise the quality bar across a broad set of experiences, from Mercury’s public web presence through conversion, activation, virality, and customer experience Create clarity across an inherently ambiguous problem space. You’ll help teams decide which problems matter, where design can have the greatest impact, and what excellent execution looks like Build the systems and operating practices that allow Growth Design to scale without becoming mechanical. You’ll create enough structure to help teams move quickly while preserving room for judgment, creativity, and ambitious ideas Grow the team thoughtfully, helping us identify what kinds of designers we need and maintaining a high bar as the organization expands You should: Have experience leading and developing high-performing product or growth designers, including coaching senior designers through ambiguous, consequential work Have a track record of using design to drive measurable business outcomes. You understand experimentation and growth mechanics, but you don’t sacrifice customer experience in pursuit of a metric Be an excellent design thinker with strong visual and product judgment. You can evaluate the details of an experience while also seeing the larger system it belongs to Be comfortable moving between leadership modes. Sometimes the team needs a strategic thought partner, sometimes a sharp critique, sometimes organizational clarity, and sometimes someone willing to get close to the work Care deeply about developing people. You can set a high bar, give direct and thoughtful feedback, recognize what makes individual designers exceptional, and help them grow Be curious about why people behave the way they do. The best growth ideas often begin with understanding a customer rather than staring at a funnel Be comfortable operating independently in a fast-moving environment where the answer often isn’t obvious at the beginning You don’t need to have spent your entire career with “Growth” in your title. Excellent candidates could come from product design, growth design, consumer products, commerce, or other environments where design quality and business performance are deeply connected. What matters is that you can build a team capable of doing both: make Mercury easier to discover, understand, and adopt while making the experience itself better along the way. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special
| Role | Senior Design Manager - Growth |
|---|---|
| Company | Mercury |
| Location | San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Design Manager - Growth at Mercury: frequently asked questions
- What is the salary for this role?
- Mercury has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Design Manager - Growth position remote, hybrid or onsite?
- The listing marks this role as remote, with San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States as the location.
- What is the application deadline?
- Mercury has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Design Manager - Growth role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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- Engineering Manager - Bank Accounts · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
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