Greenhouse ·
full-timeCashiering Support Associate
Robinhood · Westlake, TX
Robinhood operates in the financial services sector, focusing on democratizing access to financial markets through its brokerage platform. The Cashiering Support Associate role is a critical operational position centered on the accurate and timely movement of funds across customer brokerage and retirement accounts. On a day-to-day basis, the associate is responsible for managing high-volume transaction workflows, which include processing ACH transfers, wires, and check deposits. This involves performing quality assurance on money movement requests, ensuring strict adherence to regulatory requirements such as AML and OFAC protocols, and resolving transaction discrepancies. The role requires constant collaboration with internal departments including Compliance, Operations, and Technology to streamline processes and maintain service-level agreements. This position is well-suited for candidates with a strong background in financial operations or back-office support who possess exceptional attention to detail. Applicants should be comfortable working in a fast-paced, high-volume environment where precision is paramount. The role is based in Westlake, TX, and requires in-person attendance, making it ideal for professionals who thrive in a collaborative, office-based setting and are looking to deepen their expertise in financial market infrastructure and regulatory compliance.
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Cashiering team’s mission is to ensure accurate, timely movement of funds across customer brokerage and retirement accounts while delivering a compliant, high-quality client experience. We operate with ethics and precision at the center of everything we do to protect our customers' assets. Our team works closely with partners in Compliance, Operations, and Technology to streamline cashiering processes. We foster a supportive, collaborative environment where team members work together to solve complex operational challenges! Our collective goal is to build trusted, scalable financial processes that support Robinhood's growth. As a Cashiering Specialist, you will manage high-volume cashiering workflows—primarily reviewing money movement requests, including ACH, check, wire, and other brokerage transactions—serving as a key operational link between advisors, clients, custodians, and internal partners. In this position, you will serve as quality assurance overview of transactions with high accuracy and efficiency while adhering to strict regulatory requirements including AML, and OFAC review. You will collaborate daily with advisors and internal operations teams to resolve inquiries and transaction discrepancies. Your work directly impacts the customer experience by ensuring that fund movements are completed seamlessly. This role provides an excellent opportunity to expand your knowledge of financial markets and back-office operations! This role is based in our Westlake, TX office(s), with in-person attendance expected 5 days per week during the 6-month onboarding period. After onboarding, in-person attendance is expected at least 3 days a week. Shift Options: 7:30 - 4 PM CT At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Review a high volume of money movement requests efficiently, and in line with internal policies and regulatory requirements. Monitor and manage daily transaction queues to meet strict deadlines and service-level expectations, researching and resolving discrepancies and inquiries from initial intake to final resolution. Safeguard the firm by enforcing AML and OFAC requirements and reviewing transactions for adherence to SOPs. Partner with our clearing firm and internal teams (Operations, Compliance, Technology, Advisor Services) to facilitate transactions, resolve issues, and support collaborative projects across these departments. Contribute to continuous improvement by identifying opportunities to enhance efficiency, accuracy, and client experience within cashiering operations. What you bring Strong knowledge of asset movement procedures, workflows, and regulatory considerations, along with a basic understanding of financial markets and the securities industry. Exceptional attention to detail and organization, with the ability to manage multiple priorities at once. Clear, professional communication skills, including excellent data entry, written, and verbal communication, and comfort engaging with clients and advisors over the phone. 1-2 years of experience in financial operations, with an SIE required, (99 preferred) and a proven ability to manage transactional workflows using proprietary financial systems. Committed and dependable in a fast-paced, high-volume environment, bringing a collaborative spirit, steady focus, and genuine care for clients and outcomes. Proactive problem-solving abilities, strong analytical, decision-making, and critical thinking skills, with accountability for results and the ability to adapt quickly to new systems. What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefi
| Role | Cashiering Support Associate |
|---|---|
| Company | Robinhood |
| Location | Westlake, TX |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-07 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Cashiering Support Associate at Robinhood: frequently asked questions
- What is the salary for this role?
- Robinhood has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Cashiering Support Associate position remote, hybrid or onsite?
- The listing gives Westlake, TX as the location and does not state a work mode.
- What is the application deadline?
- Robinhood has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Cashiering Support Associate role?
- Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.
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