SmartRecruiters ·
full-timeCity Operations Head
Swiggy · Bengaluru, in
Swiggy is a leading online food‑delivery platform operating across India. As City Operations Head for Bengaluru, the role focuses on overseeing the end‑to‑end delivery ecosystem within the city. Responsibilities include managing a large network of delivery partners and restaurant partners, monitoring key performance indicators such as order fulfillment time, delivery success rate, and customer satisfaction, and driving operational efficiency through process optimisation and data‑driven decisions. The incumbent will lead cross‑functional teams, coordinate with product, marketing and finance units, and develop strategies to scale operations while maintaining service quality. Day‑to‑day tasks involve analysing operational data, troubleshooting logistical challenges, negotiating with partners, and ensuring compliance with local regulations. The position suits senior professionals with several years of experience in logistics, supply‑chain or marketplace operations, strong leadership and people‑management skills, and a proven track record of scaling city‑level operations in fast‑moving consumer services. Familiarity with the Indian market, especially Bengaluru, and the ability to work in a high‑tempo environment are essential.
Education
- Level: Bachelor's degree
| Role | City Operations Head |
|---|---|
| Company | Swiggy |
| Location | Bengaluru, in |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-06 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4City Operations Head at Swiggy: frequently asked questions
- Who can apply for the City Operations Head role at Swiggy?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Swiggy has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the City Operations Head position remote, hybrid or onsite?
- The listing gives Bengaluru, in as the location and does not state a work mode.
- What is the application deadline?
- Swiggy has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the City Operations Head role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
More at Swiggy
Other jobs at Swiggy
- Engineering Manager · Bengaluru, in
- Consultant · Bengaluru, in
- Lead - Projects · Mumbai, in
- Assistant Manager- Finance · Bengaluru, in
- Senior Executive Warehouse · Pune, in
Internships at Swiggy
- HR Intern · Mumbai, in
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