Greenhouse ·
full-timeCloud Operations Support Engineer
Druva · Santa Clara, CA
About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . About the Role As a Cloud Operations Engineer at Druva, the industry leader in Cloud Data Protection and Management, you will play a key role in supporting, maintaining, and scaling cloud infrastructure within a fast-paced, complex, and FedRAMP-certified environment. Working under general guidance, your focus will be on developing professional expertise in cloud operations, addressing tasks of moderate scope, proactive monitoring, and assisting cross-functional teams to deliver reliable, highly available solutions for our growing customer community. Responsibilities: Participate in weekly team meetings, working closely with devops, support, and quality assurance Monitor and manage all cloud infrastructure, including Friday evening deployments of production updates and OS patches Support various AWS and Azure services being utilized and gain foundational expertise across primary infrastructure components Incident Response and Troubleshooting: Prioritize and address tickets related to server, network, and storage issues Provide escalated support for problems and incidents Ensure incident resolution is within the defined SLA (Service Level Agreement) Automation and Monitoring: Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform, CloudFormation) and automation scripts for testing and deployment. Configure and deploy supporting tools for proactive monitoring, observability, and security (e.g., Grafana, Prometheus/Thanos, Wiz, OpenSearch) Communication and Collaboration: Effectively communicate project updates and tasks to the Operations team and stakeholders in other departments Collaborate with cross-functional teams to ensure seamless cloud operations Expectations: Support production deployments scheduled on Fridays between 5pm - 11pm PDT on a rotating basis Take responsibility for identifying and resolving vulnerabilities in the FedRAMP environment Develop and monitor dashboards to track real-time metrics Experience & Skills: Minimum of 2 years of related experience (or an advanced degree without experience, or equivalent work experience) Proficiency in AWS and Azure services (or another Cloud Provider). Experience with containerized applications (ECS, Kubernetes, Docker) Experience with observability and monitoring (Grafana, OpenSearch) Experience with an SIEM (Security Incident and Event Management) application Familiarity with one programming language (Python, Go) Familiar with Infrastructure as Code (Terraform, CloudFormation) Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL) U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus. Certifications (Bonus): AWS, Azure, RHEL, CCNA Why You’ll Love Working Here Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on. If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva. What We Offer The pay range for this position is expected to be between $108,000 and $151,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Druva Privacy Policy Druva is an Equal Employment Opportunity Employer. All qualifi
| Role | Cloud Operations Support Engineer |
|---|---|
| Company | Druva |
| Location | Santa Clara, CA |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-09-29 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Druva
Founded in 2008 and based in Santa Clara, California, Druva provides a fully managed, cloud-native SaaS platform designed for data security and resilience. The company serves thousands of global enterprises, helping them protect data across various environments, including AWS and Azure. Druva’s platform focuses on cyber resilience, data backup, recovery, and disaster recovery, utilizing agentic AI to automate security tasks and simplify workflows. By eliminating the need for hardware maintenance or manual patching, the company enables organizations to mitigate data risks, defend against cyber threats, and ensure operational continuity. Druva is valued at over $2 billion and manages 450 petabytes of data, supporting IT and security teams in maintaining secure, scalable, and compliant data operations.
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