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full-timeDirector - Life Sciences - Strategic Technology Practice
Salesforce · India - Bangalore
Salesforce is a leading provider of AI‑powered customer relationship management and cloud‑based solutions that help organizations manage sales, service, marketing and other business functions. In its Global Delivery Centre in Bangalore, the Professional Services team delivers multi‑cloud implementations and change‑management programs for customers worldwide. The Director, Technical Consulting role within the Strategic Technology Practice focuses on building and scaling the technical architect team. Day‑to‑day responsibilities include planning capacity, hiring and onboarding new architects, providing training and mentorship, and guiding individuals through the Certified Technical Architect (CTA) journey. The director acts as a trusted advisor to clients, helping them rationalize and deploy emerging technologies, leads enterprise‑architecture and governance efforts for large engagements, and runs functional and technical workshops. They also manage project teams of developers working on Salesforce Industries Cloud solutions, ensure high customer satisfaction scores, and proactively identify and mitigate risks. The position suits an experienced professional‑services leader with 15+ years of Salesforce technical‑consulting background, strong application‑design, data‑integration and security‑architecture skills, and expertise in one or more Salesforce clouds—particularly Industries Cloud—along with domain experience in life sciences, manufacturing, automotive, retail or supply‑chain automation.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Role overview: Salesforce is currently seeking a Director, Technical Consulting (in the Strategic Technology Practice) to join our Global Delivery Centre (GDC) team. We are looking for an experienced professional services leader who has experience in scaling professional services delivery centers across the world. The Director, Technical Consulting role plays a meaningful part in enabling, deploying and building the careers of our technical architects team. Responsibilities: You’ll be responsible for planning capacity, hiring, training, and mentoring our Technical Architects, as well as guide them on their CTA journey. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the New & Emerging Technology Cloud Architects’ consulting practice, serving as an active contributor to the community’s overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our clients, leveraging Salesforce Industries Clouds Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects. Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Industries Cloud, Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Health & Life Sciences, Manufacturing and Automotive, Retail and Consumer Goods, Supply Chain Automation etc. Demonstrated AI/Agentic thought leadership with an AI-First mindset to showcase measurable productivity gains and faster time to value. Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: CTA Salesforce Certifications (Admin, Developer, Sales, and Service Clouds, System and Application Architect). OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audie
| Role | Director - Life Sciences - Strategic Technology Practice |
|---|---|
| Company | Salesforce |
| Location | India - Bangalore |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-08 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Director - Life Sciences - Strategic Technology Practice at Salesforce: frequently asked questions
- What is the salary for this role?
- Salesforce has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Director - Life Sciences - Strategic Technology Practice position remote, hybrid or onsite?
- The listing gives India - Bangalore as the location and does not state a work mode.
- What is the application deadline?
- Salesforce has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Director - Life Sciences - Strategic Technology Practice role?
- Use the Apply button on this page. It opens the original listing on salesforce.wd12.myworkdayjobs.com, where you submit your application with the company.
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