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Director Of Engineering, HR Service Delivery

Servicenow · Santa Clara, us

ServiceNow is a cloud‑based enterprise software company that provides workflow automation platforms for IT, customer service, employee experience and other business functions. The Director of Engineering for HR Service Delivery will lead the engineering team responsible for building, maintaining and enhancing the HR Service Delivery module on the Now Platform. Day‑to‑day responsibilities include setting technical direction, overseeing architecture and design decisions, managing project timelines, coordinating with product management and UX teams, ensuring reliability and performance of the service, and mentoring engineers. The role also involves partnering with HR stakeholders to translate business needs into technical solutions and driving continuous improvement through metrics and feedback. Ideal candidates are seasoned engineering leaders with a strong background in SaaS or platform development, experience managing large, distributed teams, and a track record of delivering scalable, reliable enterprise software. Familiarity with HR technology domains or employee service workflows is advantageous, as is expertise in cloud infrastructure, DevOps practices and agile methodologies.

engineering leadershipsaas platformhr technologyservice deliveryteam managementproduct roadmapcloud infrastructuretechnical strategypeople managementagile development

Education

  • Level: Bachelor's degree
Engineering ManagementOnsite

About the Role Director Of Engineering, HR Service Delivery at ServiceNow in Santa Clara, US.

RoleDirector Of Engineering, HR Service Delivery
CompanyServicenow
LocationSanta Clara, us
Typefull-time
CompensationNot disclosed
Posted2026-10-07
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

0/4

Director Of Engineering, HR Service Delivery at Servicenow: frequently asked questions

Who can apply for the Director Of Engineering, HR Service Delivery role at Servicenow?
The listing asks for Bachelor's degree; freshers are welcome.
What is the salary for this role?
Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Director Of Engineering, HR Service Delivery position remote, hybrid or onsite?
The listing marks this role as onsite, with Santa Clara, us as the location.
What is the application deadline?
Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Director Of Engineering, HR Service Delivery role?
Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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