SmartRecruiters ·
full-timeEngagement Mgr
Servicenow · Kirkland, us
ServiceNow provides cloud‑based workflow automation and IT service management platforms for enterprises. As an Engagement Manager, you would act as the primary point of contact for assigned customers, guiding them through implementation, adoption and ongoing use of ServiceNow solutions. Day‑to‑day activities include coordinating internal delivery teams, tracking project milestones, gathering feedback to shape product usage, identifying opportunities for expansion or renewal, and ensuring that client goals are met within agreed timelines. You would also prepare status reports, lead review meetings, and work closely with sales, support and product groups to resolve issues and drive customer satisfaction. The role suits candidates with experience in account management, customer success or technical consulting, strong communication and organizational skills, and a comfort level with SaaS environments and enterprise software processes.
Education
- Level: Bachelor's degree
| Role | Engagement Mgr |
|---|---|
| Company | Servicenow |
| Location | Kirkland, us |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-02 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Engagement Mgr at Servicenow: frequently asked questions
- Who can apply for the Engagement Mgr role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Engagement Mgr position remote, hybrid or onsite?
- The listing gives Kirkland, us as the location and does not state a work mode.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Engagement Mgr role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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