Greenhouse ·
full-timeGTM Systems Architect
Figma · San Francisco, CA • New York, NY • United States
Figma is a collaborative design platform that enables teams to brainstorm, prototype, and develop products in real time. The GTM Systems Architect role focuses on the optimization, scaling, and governance of the company's Salesforce environment, with a specific emphasis on the Partner Ecosystem and Experience Cloud. In this position, you will act as a subject matter expert, bridging the gap between technical systems and cross-functional business needs across Sales, Marketing, and Finance. Daily responsibilities include triaging complex process inquiries, designing scalable automation solutions, and managing User Acceptance Testing for system enhancements. You will work closely with stakeholders to refine workflows, ensure accurate revenue attribution, and maintain comprehensive documentation of system configurations. This role is well-suited for an experienced professional with a deep technical background in Salesforce administration and data management. Ideal candidates possess a strong understanding of CRM architecture, the ability to translate business requirements into functional system design, and the capacity to manage multiple concurrent projects independently. Experience in a SaaS environment and knowledge of SQL or SOQL are highly valued for this position.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The GTM Systems Architect is responsible for optimizing, scaling, and governing Salesforce to support various cross functional teams. This role combines business analysis, systems expertise, data stewardship, and cross-functional partnership to drive operational excellence across Sales, Customer Experience, Marketing, Legal, Product and Finance. This individual operates independently, understands complex initiatives end-to-end, and serves as a trusted advisor to business stakeholders on CRM automation, reporting, and process design. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Serve as a subject matter expert for Salesforce-related operational and process inquiries from the partnership team and other cross-functional partners Respond to and triage complex process questions, identifying root causes and recommending scalable solutions rather than one-off fixes Partner with stakeholders to refine and evolve workflows based on business needs Drive and coordinate User Acceptance Testing (UAT) for Salesforce enhancements, releases, and system changes Validate that implemented solutions meet functional requirements and business objectives prior to release Focus primarily on maintaining the Salesforce Partner Ecosystem (Experience Cloud), sitting at the intersection of GTM Systems and Partnerships Build and maintain scalable processes for partner onboarding, engagement tracking, and revenue attribution Drive Salesforce adoption and optimize the user experience while maintaining documentation of how our systems are configured We'd love to hear from you if you have: 7+ years of experience as a Salesforce Systems Administrator with Salesforce Partner Ecosystem Management, including experience supporting Sales or Revenue organizations Deep understanding of the Salesforce platform and how it can integrate with other tools, along with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity Outstanding ability to maintain Salesforce documentation and communicate at all levels of the organization Strong data management abilities, including working knowledge of SQL/SOQL, and a strong understanding of the core Salesforce data model, along with advanced reporting and dashboard development experience Demonstrated ability to independently manage multiple concurrent initiatives While it's not required, it's an added plus if you also have: Familiarity with a SaaS Go-To-Market business model Previous experience working in a SCRUM or agile environment Salesforce certifications Salesforce Revenue Cloud At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $245,000 USD At Figma we celebrat
| Role | GTM Systems Architect |
|---|---|
| Company | Figma |
| Location | San Francisco, CA • New York, NY • United States |
| Compensation | Not disclosed |
| Posted | 2026-09-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4GTM Systems Architect at Figma: frequently asked questions
- What is the salary for this role?
- Figma has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the GTM Systems Architect position remote, hybrid or onsite?
- The listing gives San Francisco, CA • New York, NY • United States as the location and does not state a work mode.
- What is the application deadline?
- Figma has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the GTM Systems Architect role?
- Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.
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