Greenhouse ·
full-timeIT Support Specialist
Asana · Dublin
Education
- Level: Bachelor's degree
Key Skills
About the Role Provide in-person support for users in the IT Lounge and globally via ticketing and Slack. Collaborate with distributed teams and support hardware/software. Responsibilities Provide in-person support for users in the IT Lounge Respond to user requests via chat and ticketing systems Troubleshoot hardware and software problems with Apple, Windows, ChromeOS devices Build and deploy new laptops using JAMF, Intune, ABM Participate in IT onboarding and welcome sessions Manage system access for users Deploy and support software to end‑users Maintain conference rooms and all‑hands spaces Manage hardware and software inventory Requirements Experience in IT support roles with hardware troubleshooting on Apple, Windows, Chromebooks Basic AV and networking skills (video conferencing, WiFi, VPN) Experience with ticket‑based workflow systems such as Asana, Zendesk Positive service‑oriented attitude and solid problem‑solving skills Ability to lift heavy equipment (50+ pounds)
Skills for this role
| Role | IT Support Specialist |
|---|---|
| Company | Asana |
| Location | Dublin |
| Compensation | Not disclosed |
| Posted | 2026-10-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Asana
Asana is an operating system designed for human-agent teams to manage critical workflows. Founded in 2008, the platform utilizes the Asana Work Graph, a system that connects tasks, projects, goals, and dependencies to provide a shared context for both human users and AI agents. The software enables teams to collaborate within a shared space, utilizing shared memory to improve workflows over time while maintaining enterprise-grade governance, including audit trails and scoped permissions. Asana serves a wide range of organizations, including 85% of Fortune 100 companies, by providing tools for project management, compliance, portfolio monitoring, and cross-functional alignment. The platform is designed to help teams coordinate work, reduce time spent on status updates, and integrate AI agents directly into existing business processes.
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