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Manager - Learning & Development (frontline Capability Development)

Swiggy · Bengaluru, in

Swiggy operates as a leading online food delivery and on‑demand services platform, connecting customers with restaurants, grocery stores and other local merchants through its app. The Manager – Learning & Development (frontline Capability Development) role focuses on building the skills of Swiggy’s frontline workforce, which includes delivery partners, customer‑service agents and store‑staff. Day‑to‑day responsibilities involve analysing performance data to identify skill gaps, designing blended learning interventions such as e‑learning modules, workshops and on‑the‑job guides, and coordinating with operational teams to roll out training at scale. The incumbent also evaluates learning effectiveness through metrics and feedback, updates content to reflect changing processes, and supports leadership in fostering a culture of continuous improvement. This position suits candidates with proven experience in instructional design, facilitation or corporate training, preferably in a fast‑paced tech or consumer‑services environment, who can translate business needs into engaging learning experiences and manage multiple projects simultaneously.

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Education

  • Level: Bachelor's degree

RoleManager - Learning & Development (frontline Capability Development)
CompanySwiggy
LocationBengaluru, in
Typefull-time
CompensationNot disclosed
Posted2026-09-28
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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Manager - Learning & Development (frontline Capability Development) at Swiggy: frequently asked questions

Who can apply for the Manager - Learning & Development (frontline Capability Development) role at Swiggy?
The listing asks for Bachelor's degree; freshers are welcome.
What is the salary for this role?
Swiggy has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Manager - Learning & Development (frontline Capability Development) position remote, hybrid or onsite?
The listing gives Bengaluru, in as the location and does not state a work mode.
What is the application deadline?
Swiggy has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Manager - Learning & Development (frontline Capability Development) role?
Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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