Who can apply for the Payroll And Taxes Manager role at Gusto?

The listing asks for Bachelor's degree (Bachelor's Degree); 3-3 years of experience.

What is the salary for this role?

Gusto has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Payroll And Taxes Manager position remote, hybrid or onsite?

The listing marks this role as hybrid, with Denver, CO - Hybrid; Scottsdale, AZ- Hybrid as the location.

What is the application deadline?

Gusto has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Payroll And Taxes Manager role?

Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.

Greenhouse · Posted 21 Sept 2026

full-time

Payroll And Taxes Manager

Gusto · Denver, CO - Hybrid; Scottsdale, AZ- Hybrid

Gusto is a company focused on supporting the small business economy by providing integrated platforms for payroll, health insurance, and HR services. As a Payroll and Tax Team Leader, you will manage a team of customer advocates responsible for ensuring that businesses process payroll accurately and remain compliant with complex state and federal tax regulations. Your daily responsibilities include coaching and mentoring team members, monitoring performance metrics to ensure service excellence, and utilizing data to drive process improvements. You will also collaborate with product teams to refine internal tools and reduce support inquiries. This role requires an individual who excels at leadership, understands customer experience best practices, and is comfortable working in a regulated environment. Candidates should have experience in team management and a strong interest in leveraging AI tools to enhance operational efficiency and scale support services. This position is ideal for a proactive leader who is passionate about solving complex problems and improving the experience for small business owners and their employees.

payroll managementtax complianceteam leadershipcustomer supportprocess improvementhr technologydata-driven decision makingai tools

Education

Level: Bachelor's degree
Courses: Bachelor's Degree

Payroll and Tax ManagementHybrid3-3 yrs experience

Key Skills

PayrollTaxCustomer ExperienceSupport MetricsAIData AnalysisProcess ImprovementTeam LeadershipCoaching

Notes

Salary range $69,000-$91,000

Experience required

3-3 years experience

0 yrs10+ yrs

About the Role As a Payroll & Tax Team Leader you will lead a team of customer advocates, ensuring accurate payroll processing and tax compliance for small businesses while driving customer satisfaction and operational excellence. Responsibilities Lead and mentor a team of individual contributors. Create a culture of continuous development through coaching and feedback. Use scalable systems and metrics to monitor and improve customer experience. Collaborate with product teams to prioritize impactful enhancements. Leverage AI and data to drive process improvements and efficiencies. Requirements Minimum 3 years of experience leading teams. Deep understanding of payroll and/or tax processes. Strong knowledge of customer experience metrics and support tools. Proven ability to use data for process improvement. Experience hiring, coaching, and retaining talent in a regulated environment. Bachelor's degree preferred but not required. Eligibility Bachelor's degree (preferred).

Skills for this role

PayrollTaxCustomer ExperienceSupport MetricsAIData AnalysisProcess ImprovementTeam LeadershipCoaching

Required skills

PayrollTaxCustomer ExperienceSupport MetricsAIData AnalysisProcess ImprovementTeam LeadershipCoaching

Also mentioned in the listing

payroll managementtax compliancecustomer supporthr technologydata-driven decision makingai tools

Role	Payroll And Taxes Manager
Company	Gusto
Location	Denver, CO - Hybrid; Scottsdale, AZ - Hybrid
Compensation	Not disclosed
Posted	2026-09-29
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

Before you apply

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