Company Careers ·
full-timePrincipal Technical Program Manager
Mastercard · Pune
Mastercard is a global technology company in the payments industry that facilitates secure and efficient transactions across more than 200 countries. This role as a Principal Technical Program Manager focuses on the Networks Exchange platform, which provides a unified connection to various global and regional payment rails. The position involves leading the end-to-end delivery of complex technical programs, coordinating across multiple scrum teams, and managing cross-enterprise integrations. Daily responsibilities include identifying and mitigating risks, articulating project scope and timelines to senior leadership, and driving process improvements to enhance operational efficiency. The role requires a candidate with significant experience in managing large-scale enterprise engineering programs, deep expertise in agile methodologies, and a strong understanding of technical domains such as microservices, APIs, and distributed systems. It is well-suited for a self-motivated professional who can influence cross-functional teams, make data-driven trade-off decisions, and maintain a clear, strategic view of platform modernization while ensuring the successful delivery of scalable, resilient services.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Technical Program Manager Mastercard Networks Exchange is an intelligent and scalable offering that enables transaction originators and receivers to link to different networks in the end-to-end transaction flow with just a single connection. This one connection to global and regional payment rails reduces the cost and complications of managing individual connections to multiple networks. As a trusted connectivity partner, Mastercard Networks Exchange presents a unified approach to help customers achieve economics of scale. NEX is on a transformational modernization journey, building a next-generation platform that is highly scalable, resilient, and configurable to meet the evolving needs of our growing customer base. This modern foundation will enable faster innovation, improved reliability, and greater operational efficiency as we continue to expand our capabilities. About the role Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan Conducts meaningful retrospectives, creates action plans to implement changes at the team level; coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with All about you Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership Experience in building large scale enterprise technical or engineering programs and products from inception to delivery and experience articulating the impact using metrics. Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.) Help customers and the engineering teams make trade-off decisions by considering all data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution. Proven track record of data-driven decision making and applying continuous improvement methodologies across teams Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus Technical program delivery experience Self-motivated, intellectually curious, and ownership-driven leader who proactively identifies opportunities, challenges assumptions, and drives outcomes end-to-end. Demonstrates a builder's mindset, taking initiative to solve complex business and technical problems rather than operating as an order taker. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
| Role | Principal Technical Program Manager |
|---|---|
| Company | Mastercard |
| Location | Pune |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-22 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Principal Technical Program Manager at Mastercard: frequently asked questions
- What is the salary for this role?
- Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Principal Technical Program Manager position remote, hybrid or onsite?
- The listing gives Pune as the location and does not state a work mode.
- What is the application deadline?
- Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Principal Technical Program Manager role?
- Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.
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