Greenhouse ·
contractSenior Global Billings Lead
Asana · San Francisco
Asana is a work‑management software company that helps teams coordinate and track work across an organization. The Senior Global Billings Lead will be responsible for overseeing Asana’s worldwide billing and order‑management operations. Day‑to‑day duties include partnering with the Deal Desk, Sales and Revenue teams to structure complex deals, managing the quote‑to‑order process, and coordinating system enhancements with the Enterprise Technology group. The role also leads SKU and system launches with Product, Finance and Revenue Operations, owns the operational support for strategic commercial accounts, drives user‑acceptance testing for billing changes, and manages month‑end close activities such as journal entry reviews and reconciliations between Zuora and NetSuite. The incumbent will establish and maintain SOX controls, provide leadership and coaching to a global team of billing analysts and an offshore vendor, and continuously seek process‑automation opportunities. The position suits a senior finance professional with proven leadership in billing and order management, deep knowledge of consumption‑based SaaS billing models, experience with tools like Zuora, NetSuite and Salesforce CPQ, and familiarity with ASC 606 revenue recognition and SOX environments.
Our Finance team tracks and seeks to understand the factors driving our growth and success . We help our enti re organization achieve our operational and financial goals while embodying our company values . We ensur e our objectives are feasible and work closely with all teams to ensure they have the resources they nee d to achieve our ambitious mission enabling all teams to work together effortlessly . We are looking for a detail-oriented, strategic Sr Global Billings Lead to oversee our global billings and order management function, partner cross-functionally across go-to-market and systems teams, and lay the operational foundation to support Asana’s rapid growth . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Partner with the Deal Desk and Sales (Revenue) teams to structure complex deals, advise on non-standard billing requests, and build a solid foundation for the enterprise quote-to-order process . Collaborate with Enterprise Technology (Fintech) to scale the quote-to-order process and execute ongoing system enhancements . Lead SKU and systems launches in cross-functional partnership with Product, Finance, and Revenue Operations to ensure complete billing readiness for new product offerings . Serve as the dedicated operational owner for strategic commercial accounts, providing high-touch support to execute complex contractual terms, usage, pricing, and invoicing accurately throughout the customer lifecycle . Drive User Acceptance Testing (UAT) for billing system changes and new product releases, coordinating across stakeholders to validate end-to-end workflows prior to go-live . Manage the month-end close process, including journal entry reviews and AR/billings reconciliations between Zuora and NetSuite . Establish and maintain SOX controls with detailed preparation and review documentation . Provide leadership, coaching, and direction to a global team of Billing Analysts and an offshore vendor team to drive operational excellence . Identify continuous opportunities to improve operational efficiency through process optimization, automation, and strategic vendor management . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Proven leadership experience in billings and order management, including directly managing team members and leading offshore vendor operations . Functional expertise with consumption-based billing models, including metered usage, overages, and committed structures . Experience supporting multi-billion dollar enterprise accounts, channel partners, and resellers in a fast-paced software or SaaS environment . Solid understanding of financial platform tools such as Zuora Billing, Zuora Revenue (RevPro), NetSuite, Salesforce CPQ, or Metronome . Familiarity with revenue recognition concepts (such as ASC 606) and SOX control environments . Strong adaptability with a track record of driving clarity and structure in fast-paced or ambiguous environments . Strong collaboration and communication skills, with a track record of partnering effectively with cross-functional stakeholders . At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is criti cal to helping us achieve our mission . If you're interested in this role and don't meet every listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We belie ve that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check our selves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $121,000 - $138,000 . The actual base salary wi ll vary based on various factors, including market and individual qualific ations objectively assessed during the interview process . The listed range above is a guideline, and the base salary range f or this role may be modified . In addition to base salary, your compen sation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more abou t the total compensation and benefits for this role . We strive to provid e equitable and competiti
| Role | Senior Global Billings Lead |
|---|---|
| Company | Asana |
| Location | San Francisco |
| Compensation | Not disclosed |
| Posted | 2026-09-15 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Asana
Asana is an operating system designed for human-agent teams to manage critical workflows. Founded in 2008, the platform utilizes the Asana Work Graph, a system that connects tasks, projects, goals, and dependencies to provide a shared context for both human users and AI agents. The software enables teams to collaborate within a shared space, utilizing shared memory to improve workflows over time while maintaining enterprise-grade governance, including audit trails and scoped permissions. Asana serves a wide range of organizations, including 85% of Fortune 100 companies, by providing tools for project management, compliance, portfolio monitoring, and cross-functional alignment. The platform is designed to help teams coordinate work, reduce time spent on status updates, and integrate AI agents directly into existing business processes.
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