Greenhouse ·
full-timeSenior Manager, Technical Architecture
Okta · Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Toronto, Ontario, Canada
Okta is a company specializing in identity and access management solutions, providing infrastructure that allows organizations to secure both human and AI-driven identities. This Senior Manager role within the Professional Services organization focuses on technical architecture and implementation. Operating in a player-coach capacity, the successful candidate will lead a team of Technical Architects, overseeing their professional development, performance metrics, and technical growth. The role demands a balance of hands-on technical expertise and operational leadership, requiring the manager to handle resource forecasting, capacity planning, and project budget management. Daily responsibilities include acting as the primary liaison for customer engagements, ensuring the successful delivery of Okta services, and driving process improvements within the architecture practice. This position is well-suited for experienced professionals with a strong background in consulting, identity management, and enterprise security. Candidates should have extensive experience in protocols such as SAML, OAuth, and OpenID Connect, along with a proven track record of managing high-performing technical teams and navigating complex client relationships. The role requires the ability to manage multiple workstreams simultaneously and may involve significant travel.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: This is a key leadership role in the Professional Services (Technical Architecture) organization, responsible for the implementation of Okta services. The Senior Manager is an experienced, enthusiastic, and hands-on leader preferably in the Security and/or Identity & Access Management domain, who can rapidly learn and apply the Auth0 value proposition to customers of all sizes. The Senior Manager is a leader of a high-performing team of Technical Architects, functioning in a "player-coach" model. This role requires impressive field and management experience and involves mentoring the team of Technical Architects. You have experience managing a technical team, resource forecasting, change & escalation management and operational excellence for Professional Service teams. You have a deep understanding of reporting and metrics as well as capacity planning and utilization targets. You will have a strong Consulting background with an ability to handle multiple work streams and be deeply comfortable with client issues and resolutions. Key Responsibilities Team Leadership: Hiring, growing, and retaining a team of Professional Service Technical Architects. Providing direct management, mentoring, and support to ensure their continued technical, professional, and career growth. Up-skilling team members to ensure they have the expertise to successfully deliver Okta to customers. Manages outlined objective and subjective performance metric requirements. Active sync with Partner, delivery enablement & address performance Customer Engagement: Acting as the primary customer liaison, managing relationships and communication between the project team, the customer, and internal stakeholders. Ensuring customer success from the beginning to the end of the engagement life cycle. Managing project budgets to meet customer and Okta expectations. Operational Excellence: Assisting the Director with oversight and accountability for professional services billings, revenue, customer satisfaction, resources, and utilization. Demonstrating and improving a repeatable implementation methodology to rapidly enable customers. Perform Governance & audits of Technical Architecture design and deliverables quality Drive team contribution to Technical Architecture Practice evolution and initiatives Directly contribute to ongoing process improvement within the Technical Architecture practice and across Okta Professional Services and our subcontractor ecosystem. Oversight & manage of customer project dynamics, change management, concerns across multiple engagements and workstreams Qualifications 10+ years experience in Identity & Access Management. 5+ years of experience leading teams. 5+ years of experience in Design, consulting, delivering solutions to external customers. Expertise in technologies and protocols like SAML 2.0, WS-Federation, OAuth, and OpenID Connect. Extensive knowledge of enterprise web technologies and security. Ability to work independently and multi-functionally supporting the development of client work you're doing. Ability to Multi-task and manage multiple customer engagements is a requirement. Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards. Ability to travel up to 50%. A Bachelor's degree in Computer Science, Information Technology, or a related discipline is required. Auth0 Certified OR Okta Certified Consultant will be a plus. CISSP certification is a plus. #LI-Remote #P10542_3477392 The OTE range for this position for candidates located in the San Francisco Bay area is between: $233,000 — $320,100 USD Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us . The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York,
| Role | Senior Manager, Technical Architecture |
|---|---|
| Company | Okta |
| Location | Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Toronto, Ontario, Canada |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-10-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Okta
Okta, Inc. is an Identity-as-a-Service (IDaaS) company founded in 2009 and based in San Francisco. The company provides identity and access management solutions for workforces, customers, and AI agents. Its offerings include the Okta Platform for governance and the Auth0 Platform for authentication. Okta’s services are designed to secure human and machine identities, helping organizations manage access across their digital ecosystems. The company serves a diverse client base, including major government agencies and two-thirds of the Fortune 100, supporting thousands of organizations globally in securing their business operations and digital infrastructure.
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