Greenhouse ·
full-timeSenior Manager, Technical Program Management (data, Reliability & Developer Experience)
Airbnb · United States
Airbnb operates a global online marketplace that connects hosts offering short‑term stays and experiences with travelers seeking accommodation and local activities. In this Senior Manager, Technical Program Management role you will lead a team of TPMs responsible for delivering cross‑organizational programs that span Airbnb’s Data Infrastructure, Reliability Engineering, and Developer Experience groups. Day‑to‑day you will shape the technical direction of initiatives, drive phased rollouts and large‑scale platform migrations from pilot through adoption to deprecation, and define measurable success criteria such as availability targets, SLOs, CI merge latency, cost per workload and adoption rates. You will continuously assess risks, devise mitigation strategies, maintain transparent communication with stakeholders, and present outcomes to senior leadership. The role also involves hiring, developing and coaching senior TPMs, establishing operating standards for planning, execution and portfolio reporting across the infrastructure organization. Ideal candidates possess a strong technical background in data platforms, reliability systems or developer tooling, have experience managing complex, multi‑team programs, can drive requirements amid ambiguity, and demonstrate leadership skills that enable them to mentor a high‑performing TPM team while aligning execution with Airbnb’s broader goals.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we're looking to add a technical, hands-on, and mission-driven Senior Manager of Technical Program Management (TPM) for the Infrastructure TPM team. You will lead a team of TPMs driving multi-org programs across Data Infrastructure, Reliability Engineering, and Developer Experience. Data Infrastructure builds the batch, streaming, and real-time data and feature platforms, semantic metrics layer, and query engines that power analytics, experimentation, and ML, and is making the data stack AI-ready and cost-efficient at scale. Reliability Engineering provides the observability, alerting, incident response, and deployment-safety platforms (progressive delivery and automated rollback) that keep Airbnb highly available and resilient. Developer Experience scales the end-to-end developer workflow, including source control, CI, build, code review, deployment, and cloud development environments, so engineers and AI agents can ship quality software quickly and safely. In this role, you will collaborate closely with data, infrastructure, and product teams across Airbnb to develop holistic solutions that ensure the Airbnb platform is robust, highly available, and transparent in its operations. You will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy, and execution. We are looking for a candidate with a robust technical background who deeply understands the problem space, drives requirements, and leverages their infrastructure engineering expertise to resolve strategic challenges that align with Airbnb’s larger goals. The Difference You Will Make: Our team of TPMs demonstrate ownership, apply skills in whatever combination necessary, and make order out of chaos to achieve the desired outcome. We work hard to ensure teams understand what they have to deliver and by when. We are responsible for aligning teams, identifying or highlighting dependencies, recognizing and resolving ambiguity, setting expectations, anticipating risk, identifying and removing roadblocks, and ensuring the desired business goals are achieved. We are looking for people who share our passion for tackling complexity head-on while building a world class team of Technical Program Managers. A Typical Day: Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards. Drive phased rollouts and large-scale platform migrations, from pilot through adoption to deprecation, with clear exit criteria and minimal disruption to product teams. Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution. Define and secure stakeholder alignment on clear, measurable success criteria, such as availability and SLOs, CI and merge latency, cost per workload, and adoption, and hold programs accountable to them. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success. Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges. Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities. Hire, develop, and coach a team of senior TPMs, and set operating standards for planning, execution, and portfolio reporting across Infrastructure. Lead programs that prepare infrastructure for AI-driven scale, from CI, source control, and merge systems that absorb higher change volume to agentic developer workflows and AI-ready data platforms. Partner with engineering and finance on infrastructure efficiency programs, including utilization, cost attribution, and workload-normalized cost reduction. Drive cross-org reliability programs such as incident review follow-through, SLO adoption, and deployment-safety rollouts. Own Infrastructure planning rhythms (OKRs, roadmap reviews, dependency mapping) across Data, Reliability, and Developer Experience. Your Expertise: 12+ years in technical program management, software engineering, or SRE, including 5+ years leading and mentoring TPMs or managers of TPMs, creating a culture of inclusiveness and sustainability Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, ramp up quickly on new technologies, and d
| Role | Senior Manager, Technical Program Management (data, Reliability & Developer Experience) |
|---|---|
| Company | Airbnb |
| Location | United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-06 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Airbnb
Airbnb is a global platform that facilitates travel and accommodation by connecting guests with hosts. Since its inception in 2007, the company has grown from its first three guests to hosting 1.5 billion arrivals. The platform operates through a network of 5 million hosts who provide lodging options to travelers worldwide. Airbnb maintains a global creative community and emphasizes a flexible work environment for its employees, allowing them to live and work in various locations where regulations permit.
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