Company Careers ·
full-timeSenior Specialist, HR Services
Mastercard · Pune
Mastercard is a global technology company in the payments industry that connects and powers an inclusive, digital economy. This Senior Specialist, HR Services role focuses on global mobility within a centralized shared services model. The daily responsibilities involve managing end-to-end global mobility cases, including relocation, international assignments, and immigration processes. The specialist will serve as a point of contact for complex, non-standard, or escalated employee cases, ensuring that all mobility operations remain compliant with internal policies and regulatory standards. The role requires significant coordination with external vendors, internal stakeholders such as payroll and legal teams, and the Center of Excellence to ensure smooth global transitions. Candidates for this position should have a strong background in global mobility and HR operations, with a demonstrated ability to handle sensitive information and complex case management. Success in this role depends on high attention to detail, strong analytical skills for data-driven decision-making, and the ability to manage multiple workstreams simultaneously while maintaining audit readiness and operational excellence.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, HR Services Role Summary: We are seeking a Senior Specialist, HR Services – Global Mobility (GBSC) to support end-to-end delivery of mobility services within a centralized shared services model. This role is responsible for managing complex global mobility cases, ensuring compliance and policy adherence, and driving operational excellence across relocation, global immigration, and assignment processes. The position plays a critical role in vendor coordination, and maintaining control, documentation, and audit readiness across mobility operations, while partnering closely with cross-functional stakeholders and our COE. What We’re Looking For: • Strong understanding of: • Global mobility policies and program management • Global immigration support and relocation processes • Experience in Global Mobility & HR Operations / Shared Services environment • Proven ability to handle complex, sensitive, or escalated employee cases • High attention to detail with a strong focus on accuracy, compliance, and risk awareness • Ability to prioritize and manage multiple cases/workstreams simultaneously • Strong analytical and problem-solving skills, with experience in data-driven decision making • Excellent verbal and written communication skills • Ownership mindset with ability to drive resolution independently while escalating appropriately when needed Key Responsibilities: • Manage complex, non-standard, and high-risk mobility cases across relocation, immigration, and assignment programs • Support global mobility programs including relocation, immigration, international assignments, and policy-driven employee moves • Deliver a high-quality employee experience by providing clear guidance on policies, processes, and mobility programs • Ensure consistent application of policies across regions while managing exceptions and non-standard scenarios • Partner with internal teams to ensure smooth execution across the employee lifecycle and global transitions • Ensure adherence to mobility policies, regulatory requirements, and audit standards • Collaborate with People Business Partners, Payroll, Legal, cross-functional teams and vendors to drive end-to-end case resolution • Leverage data and reporting to identify trends, risks, and process improvements • Manage vendor interactions related to mobility services, ensuring service delivery and issue resolution • Maintain accuracy and governance in case management, documentation, and systems. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
| Role | Senior Specialist, HR Services |
|---|---|
| Company | Mastercard |
| Location | Pune |
| Type | internship |
| Compensation | Not disclosed |
| Posted | 2026-10-02 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Specialist, HR Services at Mastercard: frequently asked questions
- What is the salary for this role?
- Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Specialist, HR Services position remote, hybrid or onsite?
- The listing gives Pune as the location and does not state a work mode.
- What is the application deadline?
- Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Specialist, HR Services role?
- Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.
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