Greenhouse ·
full-timeSenior Workplace Experience Specialist
Zscaler · City of London Corporation, GBR
Zscaler operates as a cloud‑security provider that delivers its Zero Trust Exchange platform to protect users, devices and applications across public and private exchanges worldwide. The Senior Workplace Experience Specialist will be based in the London office and will support the People & Culture team by ensuring a high‑quality environment for employees and visitors. Day‑to‑day responsibilities include overseeing workspace services such as mailroom, security, janitorial, food‑and‑beverage, parking and other amenities, managing vendor relationships to meet compliance and budget standards, and aligning physical layouts and workflows with organisational needs through space‑management practices. The role also involves planning and executing workplace projects and initiatives that support local and global strategies, and collaborating with cross‑functional teams on events and activities that drive engagement and reinforce culture. Ideal candidates have at least seven years of experience in a workplace or hospitality setting, with site‑lead experience, facilities‑management qualifications (e.g., IWFM Level 4 or equivalent), and a demonstrated ability to apply AI‑driven workflows to improve operational efficiency.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Workplace Experience Senior Coordinator to join our People & Culture team. This is a role based in our London, UK office, reporting to the EMEA Senior Manager, Workplace Experience. Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world’s cloud security leader. What you’ll do (Role Expectations) Ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment Oversee workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities Align physical workplace layouts and workflows with organizational needs, leveraging space management practices to promote function and employee satisfaction Oversee vendor management to ensure best in class service delivery in the office and alignment with regional and global compliance and budgetary requirements Develop and execute workplace projects and initiatives to align with both local and global strategies Collaborate cross-functionally with the People Team and other departments on activities and events that drive engagement and support organizational culture Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency. 7+ years of experience in a Workplace or Hospitality role, with site lead experience essential Facilities management qualifications or trainings (IWFM Level 4 or above, IOSH Managing Safely, CoreNet employee experience certification, or MCR) Demonstrated expertise in change management, vendor administration, and operational workflows Guided by professional curiosity to identify opportunities for improvement and enhance the workplace environment. #LI-Onsite #LI-LJ1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working m
| Role | Senior Workplace Experience Specialist |
|---|---|
| Company | Zscaler |
| Location | City of London Corporation, GBR |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Workplace Experience Specialist at Zscaler: frequently asked questions
- What is the salary for this role?
- Zscaler has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Workplace Experience Specialist position remote, hybrid or onsite?
- The listing gives City of London Corporation, GBR as the location and does not state a work mode.
- What is the application deadline?
- Zscaler has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Workplace Experience Specialist role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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