SmartRecruiters ·
full-timeSenior Staff Machine Learning Engineer_voice AI Engineer
Servicenow · Santa Clara, us
Servicenow provides cloud-based workflow automation and enterprise service-management platforms that help organizations streamline IT, customer service, HR and other business processes. As a Senior Staff Machine Learning Engineer focused on voice AI, you would be responsible for researching, building and deploying machine-learning models that power speech recognition, natural language understanding and voice-driven features across Servicenow's product suite. Day-to-day work includes designing model architectures, curating and labeling audio data, training and fine-tuning deep-learning networks, setting up evaluation pipelines, and integrating models into production services while ensuring latency and accuracy targets are met. You would collaborate with software engineers, product managers and data scientists to translate research into scalable solutions, mentor junior team members, and stay current with advances in speech and language AI. The role suits candidates with several years of experience in machine learning, particularly in speech/audio processing or related NLP tasks, strong Python skills, familiarity with TensorFlow or PyTorch, and a track record of taking models from experimentation to production in large-scale environments.
Education
- Level: Bachelor's degree
| Role | Senior Staff Machine Learning Engineer_voice AI Engineer |
|---|---|
| Company | Servicenow |
| Location | Santa Clara, us |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-07 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Staff Machine Learning Engineer_voice AI Engineer at Servicenow: frequently asked questions
- Who can apply for the Senior Staff Machine Learning Engineer_voice AI Engineer role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Staff Machine Learning Engineer_voice AI Engineer position remote, hybrid or onsite?
- The listing gives Santa Clara, us as the location and does not state a work mode.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Staff Machine Learning Engineer_voice AI Engineer role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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