What is the salary for this role?

Salesforce has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Systems Engineer - Saas Applications position remote, hybrid or onsite?

The listing gives India - Hyderabad as the location and does not state a work mode.

What is the application deadline?

Salesforce has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Systems Engineer - Saas Applications role?

Use the Apply button on this page. It opens the original listing on salesforce.wd12.myworkdayjobs.com, where you submit your application with the company.

Company Careers · Posted 16 Oct 2026

full-time

Top Company

Systems Engineer - Saas Applications

Salesforce · India - Hyderabad

Salesforce is a global leader in customer relationship management and enterprise cloud computing, currently focusing on AI-driven workforce transformation. As a Systems Engineer for SaaS Applications based in Hyderabad, you will be responsible for the administration, configuration, and optimization of critical financial software platforms such as Blackline, Workiva, Kyriba, Coupa, or Concur. Your daily responsibilities involve providing Tier 2 and Tier 3 technical support, managing system security and access controls, and ensuring data integrity across the enterprise landscape. You will act as a primary process expert, collaborating with cross-functional teams to troubleshoot complex integration issues, manage vendor releases, and implement AI-driven automation to streamline business workflows. The role requires a proactive approach to root-cause analysis and the ability to manage end-to-end release cycles, including testing and deployment. This position is well-suited for experienced professionals with a strong background in financial systems and SaaS application management who are eager to integrate AI and agentic workflows into core business operations. Candidates should possess a deep understanding of Record to Report and Procure to Pay processes and be comfortable working in a fast-paced, collaborative environment.

systems engineersaas administrationenterprise applicationsfinance systemsai automationplatform operationsapplication supportdata management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role We are seeking an agile, high-performing Systems Engineer to administer and manage the Finance systems and applications supporting our mission-critical business processes. In this role, you will serve as the primary process expert in your service area, collaborating closely with developers, business stakeholders, and cross-functional technology teams to support end-to-end Salesforce business processes. Your daily impact will span enterprise application support, resolving complex technical and functional system issues, performing trend analysis to identify proactive enhancements that reduce support volume, and partnering with development teams to deliver new and enhanced functionality. Key Responsibilities SaaS Applications Administration Platform Operations: Own the day-to-day administration, configuration, and optimization of key enterprise SaaS applications ( Blackline, Workiva, Kyriba, Coupa, or Concur ). Security & Access Control: Manage users, roles, profiles, and security settings across systems. Platform Health: Maintain data quality, integrity, and overall platform health. Vendor Releases: Manage vendor releases, upgrades, and new capabilities. AI Automation & Workflow Agentic Transformation: Demonstrate experience through AI/agentic workflow transformation, including redesigning processes to incorporate AI agents alongside human support engineers. Process Automation: Identify opportunities to automate manual business processes and improve operational efficiency. Automation Operations: Monitor existing automations and troubleshoot failures or performance issues. Data Management & Integration Data Quality Initiatives: Support data migrations, imports, exports, cleansing, deduplication, and data quality initiatives. Enterprise Integrations: Work with integration teams to support Salesforce integrations with ERP, marketing, middleware, and other enterprise applications. Technical Troubleshooting: Understand APIs and integration concepts sufficiently to troubleshoot and coordinate integration issues. Production Support & Troubleshooting Tier 2/3 Support: Provide Level 2/3 support for Salesforce issues. Problem Resolution: Analyze and resolve complex configuration, automation, data, security, and integration issues. Root-Cause Analysis: Perform root-cause analysis and implement preventive solutions rather than relying on workarounds. Release & Change Management Environment Management: Manage sandbox environments, testing, UAT, deployments, and production releases. Cross-Team Alignment: Coordinate with developers, QA, integration teams, and business stakeholders for major changes. Documentation: Maintain appropriate documentation for configurations and business processes. Preferred Qualifications & Skills Experience: 6+ years of experience with expertise in configuration and application maintenance. Domain Knowledge: Understanding of Record to Report and Procure to Pay process areas. SaaS Expertise: In-depth knowledge in one of the SaaS applications ( Blackline, Workiva, Kyriba, Coupa, or Concur ). Continuous Learning: Demonstrates a willingness to learn and expand expertise across other Financial SaaS applications and functional areas. Problem Solving & Mindset: Able to think independently and consider cross-functional and downstream impact; agile and capable of multi-tasking in a fast-paced environment. Communication: Excellent written and verbal communication skills. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our

Role	Systems Engineer - Saas Applications
Company	Salesforce
Location	India - Hyderabad
Type	full-time
Compensation	Not disclosed
Posted	2026-10-16
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

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