InternFlow

Greenhouse ·

full-time

Business Risk Officer

Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Mercury is a fintech company that is constructing a full‑stack finance platform for startups, aiming to deliver a simple and secure banking experience while pursuing a provisional national bank charter. In the Business Risk Officer role you will work closely with the Head of Business Risk & Enablement and partner with product, operations, compliance, legal, finance and other teams to ensure that new and existing products meet safety and soundness standards. Day‑to‑day activities include spotting gaps in processes and controls, leading pre‑launch reviews, facilitating risk self‑assessments, tracking incidents and remediations, building and refining KPIs and KRIs, coordinating audit responses, and helping design and deliver risk‑focused training. The position suits candidates with five to seven plus years of experience in banking, fintech or financial services, preferably in product, business risk, operational risk or controls, who can balance risk with customer experience, communicate complex regulatory concepts clearly, navigate GRC frameworks, collaborate across functions without direct authority, solve problems proactively, and are eager to apply AI tools to improve risk‑control efficiency.

business risk officerrisk managementfintechproduct riskgrcstakeholder managementincident responsekri development

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify our customer’s financial lives whether they are entrepreneurs, business owners, or individuals. Mercury has also obtained a provisional national bank charter and is currently taking proactive steps for final approval. Role Overview: We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs (see below). Key Responsibilities: Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks Event/incident, issues , and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external) Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc. Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed Qualifications: Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles Track record of balancing risk, compliance, and customer experience in cross-functional settings Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization) Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one. Preferred Qualifications: Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-DNI Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD US employees outside of New York City, Los Angeles, Seat

RoleBusiness Risk Officer
CompanyMercury
LocationSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Typeinternship
CompensationNot disclosed
Posted2026-09-30
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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Business Risk Officer at Mercury: frequently asked questions

What is the salary for this role?
Mercury has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Business Risk Officer position remote, hybrid or onsite?
The listing marks this role as remote, with San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States as the location.
What is the application deadline?
Mercury has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Business Risk Officer role?
Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.

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