Greenhouse ·
full-timeEnablement Consultant
Samsara · Remote - Mexico
Samsara operates the Connected Operations™ Cloud, an IoT platform that helps companies in agriculture, construction, field services, transportation and manufacturing turn sensor data into actionable insights for safer, more efficient and sustainable physical operations. As an Enablement Consultant intern based remotely in Mexico, you will work closely with Sales, Support, Sales Engineering and Product teams to onboard customers, run training sessions and demonstrate the platform’s capabilities. Day‑to‑day tasks include managing deployments, creating launch plans, tracking adoption metrics, troubleshooting with end‑users and explaining technical features to both executives and frontline staff. You will also embody Samsara’s cultural principles of customer success, long‑term thinking, growth mindset, inclusivity and teamwork while juggling multiple engagements. The role suits candidates with strong communication and relationship‑building skills, a problem‑solving attitude, comfort learning and conveying complex technology, and a desire to grow within a fast‑moving, globally distributed organization.
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a fast growing company from within. This role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. In addition to this, you will champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a growth mindset, be inclusive and win as a team) as we scale globally and across new offices. This is a remote position open to candidates residing in Mexico. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment Create launch plans and a roadmap to increase product usage Track implementation progress, participation, product adoption, and account health Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers and day-to-day users of the system across numerous use cases Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers Deeply understand the Samsara platform’s capabilities and explain them to customers of all types Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 2+ years of experience in a senior Customer Success, account management, or consulting role. SaaS experience preferred Bilingual (Spanish and English) is required Strong spoken and written language skills for working with multiple teams and publishing documentation This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Diplomacy, tact, and poise under pressure when working through customer issues Bachelor’s degree from a 4-year institution Candidate must be based in Monterrey, N.L., or willing to relocate An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience fac
| Role | Enablement Consultant |
|---|---|
| Company | Samsara |
| Location | Remote - Mexico |
| Compensation | Not disclosed |
| Posted | 2026-10-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
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