Greenhouse ·
full-timeStrategic Account Excecutive
Twilio · Remote - Mexico
Twilio is a company focused on cloud communications, providing infrastructure and platform solutions that enable businesses to build personalized customer experiences. As a Strategic Account Executive, you will be responsible for driving net new sales within the LATAM and Caribbean region. The role involves identifying and engaging with high-level stakeholders, such as CTOs and VPs, to understand their business challenges and position Twilio’s solutions as effective remedies. Daily responsibilities include managing a sales pipeline, conducting product demonstrations, and executing a territory plan that requires significant travel for face-to-face customer meetings. You will be expected to maintain accurate records in Salesforce, forecast revenue, and lead complex, high-value sales cycles. This position is well-suited for a seasoned sales professional with over seven years of experience in infrastructure software or platform sales. The ideal candidate possesses a strong background in consultative, value-based selling, is comfortable generating their own leads, and demonstrates a proven track record of closing six-figure deals. Proficiency in both English and Spanish is essential, as is the ability to navigate fast-paced, collaborative environments while maintaining a focus on consistent quota achievement.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive. About the job Strategic Account Executives (AEs) are responsible for developing the next wave of Twilio’s new customers. AEs build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve company’s pains and challenges through communication solutions. As an AE, you will be responsible for selling to prospective LATAM SP&Caribe customers, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our AEs develop an understanding of prospects’ businesses, organize and conduct sales presentations at prospective and current customers’ offices, site visits and product demonstrations to prospects and represent Twilio in a consistent, effective and professional manner to best develop and win new clients. Responsibilities In this role, you’ll: Deliver Net New Sales from within your defined territory to attain your Sales Targets Develop and execute a comprehensive territory plan while conducting territory visits to meet customers face to face at least 50% of your work time Develop and execute sales plans with your cross-functional partners to reliably drive predictable sales cycles Responsible for maintaining accurate information within our CRM and well-informing forecast numbers to the business. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ yrs of quota carrying and account management experience in success selling infrastructure software or platform solutions to companies with large presence in LATAM. Consistent over-achievement in past experiences. Exceptional prospecting skill set. Someone who is comfortable generating the bulk of their own pipeline. Proficient in Salesforce.com for tracking sales activity, pipeline and revenue metrics. Experience with value-based sales processes and capability to build ROI as part of your sales methodology. Strong sales discovery skills, objection handling skills, business acumen, and closing skills. Proven ability to execute 6-figure deals. English and Spanish proficiency required. Location This role will be remote, and based in México. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twili
Strategic Account Excecutive: role and responsibilities
- Generate net new sales within the assigned LATAM territory to meet established sales targets.
- Develop and execute a comprehensive territory plan, including face-to-face customer visits at least 50% of the time.
- Collaborate with cross-functional partners to drive predictable sales cycles.
- Maintain accurate sales data and pipeline information within the CRM.
- Build relationships with senior stakeholders such as CTOs, CIOs, and VPs of Product.
- Conduct product demonstrations and sales presentations to prospective clients.
| Role | Strategic Account Excecutive |
|---|---|
| Company | Twilio |
| Location | Remote - Mexico |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
How to prepare for the Strategic Account Excecutive role
- Highlight specific examples of how you have consistently over-achieved sales quotas in your previous roles.
- Prepare to discuss your methodology for building a self-generated sales pipeline from scratch.
- Be ready to explain your experience with value-based sales processes in the infrastructure software or platform solutions sector.
- Demonstrate your familiarity with Salesforce.com by describing how you use it to manage revenue metrics and activity tracking.
Common mistakes to avoid
- Failing to quantify past sales achievements; fix this by including specific revenue figures or percentage-to-quota metrics.
- Neglecting to mention experience with LATAM markets; fix this by highlighting your specific regional sales history.
- Overlooking the requirement for face-to-face visits; fix this by emphasizing your willingness and ability to travel for customer meetings.
- Providing a generic sales approach; fix this by detailing your specific consultative sales process.
Resume keywords for this listing
Terms the listing itself uses. Include the ones you can back with a project or experience.
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Strategic Account Excecutive at Twilio: frequently asked questions
- What is the salary for this role?
- Twilio has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Strategic Account Excecutive position remote, hybrid or onsite?
- The listing marks this role as remote, with Remote - Mexico as the location.
- What is the application deadline?
- Twilio has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Strategic Account Excecutive role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
- What is the work mode for this position?
- The role is remote-first, though you may be required to report in person for team gatherings, off-sites, or customer meetings.
- How much travel is expected for this role?
- You are expected to conduct territory visits to meet customers face-to-face at least 50% of your work time.
- What is the minimum experience required?
- The listing requires at least 7 years of quota-carrying and account management experience in selling infrastructure software or platform solutions.
- What specific regional experience is needed?
- You must have experience selling to companies with a large presence in the LATAM region.
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