InternFlow

Europe Arbeitnow ·

full-time

Global Director, Mid-market Onboarding

Cloudbedsthirdpartyboard · Europe

Education

  • Level: Bachelor's degree
Customer Onboarding ManagementRemote7-7 yrs experience

Key Skills

Project ManagementCustomer OnboardingHospitality Technology

Notes

['Remote team', '7+ years experience']

Experience required

7-7 years experience
0 yrs10+ yrs

About the Role Global Director, Mid-Market Onboarding leads and scales the onboarding function for mid-market customers, overseeing end‑to‑end onboarding, metrics, and team development. Responsibilities Lead, coach, and develop the onboarding team; own onboarding outcomes; build frameworks, SOPs, and standards; establish metrics; capacity and staffing planning; serve as escalation point; partner cross‑functionally with sales, product, support, professional services, and account management. Requirements 7+ years experience in hospitality or hospitality technology with hands‑on customer onboarding; strong project‑management skills; ability to design scalable processes; data‑driven mindset; excellent communication and leadership.

Skills for this role

Project ManagementCustomer OnboardingHospitality Technology
RoleGlobal Director, Mid-market Onboarding
CompanyCloudbedsthirdpartyboard
LocationEurope
Typefull-time
CompensationNot disclosed
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

0/4

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