Europe Arbeitnow ·
full-timeProduct Manager
Kraken · London, UK
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. Kraken Utilities Our tech platform ‘Kraken’ is already licensed to support 80 million customer accounts globally, and we aim to serve 100 million by 2027. Kraken is the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications. We’re now charging the Kraken platform to other utility industries (Water and Broadband) and have created a new team called - Kraken Utilities. Over the last 3 years we have built this team from scratch to re-architect, design, and develop our Kraken software platform to solve complex industry wide problems within the water and broadband sectors (such as customer experience & water leak detection). The Kraken Utilities team is in a very exciting growth phase, and has already signed six key clients: Severn Trent, Leep, Portsmouth Water, Essential Energy, TalkTalk, and Cuckoo. We are currently 120+ people strong globally. Our Technology Team has grown extremely quickly as a result, tripling in size within the last 18 months. With this rapid growth and the strong backing of our leadership, we are entering an exciting phase of becoming increasingly product-led and value-driven. We operate in a complex enterprise software market with large, high-profile clients. Therefore, we need PMs with a dual mindset: the strategic vision to proactively discover and solve deep industry problems, coupled with the rigorous execution skills required to steer massive, business-critical client migrations onto our platform. We will give you the space to do real product work, while trusting you to deliver on our most vital enterprise commitments. We operate with a high-trust, high-autonomy model. We are looking for a self-starter who thrives when given a complex problem and the freedom to solve it their way, working methodically to ensure projects go from inception to completion. You will act as the glue across multiple teams, putting the customer first and working empathetically to deliver the best possible solutions. About the team: We’re currently providing licences of our platform to serve the water and broadband industries and have created a new team - Kraken Utilities. Over the last year, we have built this team from scratch to re-architect, design, and develop our Kraken software platform to solve complex industry-wide problems within these sectors (such as transforming customer experience & water leak detection software). The Kraken Utilities team is in a very exciting growth phase. We are currently 100+ people (engineers, product, implementation, design, strategy) supported by the 1500+ people in the wider Kraken world. This role will join as a Product Manager focused specifically on the water industry—working in a tight-knit team and collaborating closely with our engineering, implementation, and strategy groups. What you'll do: Proactive Discovery: Act as a product-led PM. You won't just manage a backlog; you will proactively drive discovery, identify underlying customer problems, and figure out how to scale and grow your products to deliver massive value. Rigorous Delivery & Migrations: Balance your product vision with the realities of enterprise software. You will help steer significant migrations onto the Kraken platform, ensuring high-stakes, highly complex projects are delivered methodically and successfully for our clients. End-to-End Autonomy: You will be handed high-level business goals, not step-by-step instructions. You are expected to autonomously navigate ambiguity, prioritise your team's work, and drive solutions from initial inception to a successful rollout. Data-Driven Impact: Leverage data rigorously to spot new product opportunities and actively measure the impact of what your team delivers. You ensure we are building for measurable outcomes, not just shipping features. Embrace New Technologies: You naturally integrate modern tools (including AI) to accelerate your work and explore how new technologies can enhance our product. Support the Frontline: Partner with customer teams working on front-line support to quickly triage operational issues, using these insights to continuously improve the platform. What you'll have: The Enterprise/
| Role | Product Manager |
|---|---|
| Company | Kraken |
| Location | London, UK |
| Compensation | Not disclosed |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4More at Kraken
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