Europe Arbeitnow ·
full-timeSenior Customer Success Manager, EMEA
6sense · London
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. The Role: Imagine a solution that will predict for your customers (with an 85% accuracy) who is going to buy, what they’ll buy and when. As a Customer Success Manager at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for Fortune 500 customers. We will trust you to own high profile customer advisory relationships, drive technical competency, ensure rapid deployment to demonstrate measurable results and create a culture of customer success at 6sense. The Responsibilities: We’re in the early stages of building our customer success team. We’re looking for process-oriented people who have an intrinsic drive to be successful; who have a track record of building customer advocates in technical product environments; who have a passion for B2B buyers, their businesses and what 6sense means to their success and who can think critically about driving customer growth and building our organization. This is a unique opportunity to help shape and accelerate our success. As Customer Success Manager (CSM) you will be responsible for actively managing the happiness and renewal of a portfolio of assigned 6sense customers. Responsibilities include Partnering with a 6sense technical CSM to manage customer onboarding, product rollout and training Working closely with global enterprise customers to ensure 6sense is being adopted into their teams’ daily workflow, generating positive ROI and growing lifetime value for 6sense Managing implementation projects followed by global adoption of 6sense products. Maintaining visibility into product performance and customer feedback to communicate with CS and other teams. Work closely with customer and internal teams to resolve issues promptly and minimize customer churn Assisting customers to promote 6sense service adoption and measure value and ROI. <span data-ccp-props=&
| Role | Senior Customer Success Manager, EMEA |
|---|---|
| Company | 6sense |
| Location | London |
| Type | full-time |
| Compensation | Not disclosed |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Explore Related Placements
// similar opportunities
You might also like
Senior Customer Success Manager
Sevenroomsuk
About the Team The Customer Success team sits within DoorDash’s In-Store business and serves as a strategic partner to hospitality operators across the UK. We h...
Senior Customer Success Manager EMEA
Ddome
⭐ Join DataDome at a once-in-a-career moment, as we build industry leading AI Agentic cybersecurity solutions on top of our industry-leading bot protection plat...
Customer Success Manager, Majors, EMEA
Harvey
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep d...
Customer Success Manager
Sparta Commodities
We Are Sparta Sparta is the AI leader for commodity trading, home to Leonidas AI, the first operating system for oil and commodity traders. Backed by $42 millio...
Senior Customer Marketing Manager, EMEA
Harvey
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep d...
Customer Success Manager, SMB
Ravio
Customer Success Manager, SMB We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it’s one of the biggest ...