Greenhouse ·
full-timeSenior Professional Services Project Manager
Zscaler · Remote - USA
Zscaler is a cloud security company that provides a Zero Trust Exchange platform designed to protect organizations from cyberattacks and data loss. As a Senior Professional Services Project Manager, you will be responsible for leading the end-to-end delivery of complex enterprise deployments. Your daily responsibilities include managing the full project lifecycle, from initial kickoff to final sign-off, while acting as the primary point of contact for customers. You will orchestrate cross-functional technical teams, define success criteria, manage project risks, and ensure that deployments remain within scope and on schedule. This role requires a high level of accountability, as you will be expected to balance strategic planning with hands-on execution. The position is well-suited for a professional with over five years of experience in project or program management, specifically within consulting or enterprise SaaS environments. Successful candidates will be comfortable navigating ambiguity, possess strong problem-solving capabilities, and demonstrate a proactive interest in integrating AI-driven tools to enhance project workflows and operational efficiency.
Education
- Level: Bachelor's degree
Key Skills
Notes
['Remote (US Central Time Zone preferred)', '5+ years experience']
Experience required
5-5 years experienceAbout the Role Senior Project Manager, Professional Services leading enterprise-level customer deployments of Zscaler Zero Trust Exchange platform, remote US (central time zone preferred). Responsibilities Take full accountability for end-to-end delivery lifecycle of concurrent complex deployments, including planning, execution, governance, risk management, and sign‑off. Lead multiple customer engagements spanning Zero Trust deployments, legacy security tool migrations, architecture assessments, and optimization programs. Define, track, and report success criteria, metrics, milestones, and timelines. Develop and maintain project documentation such as charters, schedules, RAID logs, resource allocations, and status reports. Partner with internal specialists and customer stakeholders to identify roadblocks, manage escalations, drive operational enablement, and champion AI‑driven project management tools. Requirements 5+ years of project or program management experience delivering technical solutions in professional services, consulting, or enterprise SaaS deployment environment. Demonstrated curiosity and experience with AI tools to enhance workflows. Strong ownership, problem‑solving, collaboration, and growth mindset. Eligibility No specific degree or pass‑out year requirements mentioned.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Senior Professional Services Project Manager |
|---|---|
| Company | Zscaler |
| Location | Remote - USA |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-19 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Professional Services Project Manager at Zscaler: frequently asked questions
- Who can apply for the Senior Professional Services Project Manager role at Zscaler?
- The listing asks for Bachelor's degree; 5-5 years of experience.
- What skills does the Senior Professional Services Project Manager role require?
- The listing highlights Project Management, AI tools, Zero Trust, SaaS deployment, Risk Management. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Zscaler has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Professional Services Project Manager position remote, hybrid or onsite?
- The listing marks this role as remote, with Remote - USA as the location.
- What is the application deadline?
- Zscaler has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Professional Services Project Manager role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Zscaler
Other jobs at Zscaler
- Senior Technical Courseware Developer · Bangalore, IND; Hyderabad, IND; Mohali, IND; Pune, IND
- Manager, Sales Engineering - SMB · Remote - USA
- Senior Manager Finance Business Transformation, PMO · Santa Clara, California, USA
- Senior Director, Finance Business Transformation · Santa Clara, California, USA
- Senior Manager, Content & Operations, Global Customer Advocacy · Remote - USA
Explore Related Placements
// similar opportunities
You might also like
Services Sales Manager - Professional Services
Cloudflare
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of ...
Senior Project Manager
Rocsys
Are you passionate about orchestrating complex R&D projects across cutting-edge hardware, software, and robotics domains? Are you interested in bridging the gap...
Delivery Program Manager, Professional Services
Docker
About Docker Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container imag...
Senior Technical Program Manager, Consumer
Coinbase
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the enviro...
(senior) IT Project Manager
Capco
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate ind...
Senior HR Project Manager
Leovegasgroup
ABOUT THE ROLE We are looking for a Senior HR Project Manager to join our HR Transformation team, based in either our Stockholm office. In this brand-new role, ...