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full-time

Senior Technical Project Manager

Coveoen · Europe

Coveo is a company specializing in AI-powered search and relevance platforms for enterprise organizations. As a Senior Technical Project Manager within their Professional Services team, you will be responsible for leading complex software implementations for global clients. Your day-to-day work involves defining project scopes, milestones, and success criteria while acting as the primary delivery lead for customer stakeholders. You will coordinate between internal technical experts, such as architects and developers, and client-side teams to ensure that business requirements are effectively translated into technical outcomes. The role requires proactive management of project timelines, budgets, dependencies, and risks throughout the implementation lifecycle. You will also be tasked with facilitating governance meetings and providing regular status updates to executive sponsors. This position is well-suited for experienced project managers who possess a strong technical background in cloud-based software, web applications, and Agile delivery methodologies. Candidates should have a proven track record of managing large-scale IT projects and the ability to influence diverse stakeholders in a consulting or professional services environment.

technical project managemententerprise software implementationai platformagile methodologystakeholder managementprofessional servicescloud-based solutionssenior project manager

Lead complex digital transformations for some of the world's most recognized brands. Have you ever wondered what it takes to deliver highly technical software implementations at enterprise scale? Join our Professional Services team and help customers unlock the full potential of Coveo's AI-powered platform. With more than 1,000 implementations delivered over the years for global organizations such as Dell, Rolex, and Salesforce, our team tackles complex technical challenges every day. You'll play a key role in aligning business objectives, technical requirements, and project execution to ensure successful customer outcomes. As one of our Technical Project Managers, you will: Lead the implementation of Coveo's platform by defining project scope, objectives, milestones, and success criteria. Act as the primary delivery lead and trusted advisor for customer stakeholders, driving alignment, decision-making, and accountability throughout the implementation lifecycle. Coordinate customer stakeholders, internal experts, and project resources while managing expectations throughout the engagement. Develop and maintain detailed project plans, proactively tracking budgets, timelines, dependencies, and deliverables. Manage project changes, assess impacts, and implement mitigation strategies to minimize delays and risks. Communicate project progress regularly to customers and internal stakeholders through status reports, governance meetings, and executive updates. Identify, assess, document, mitigate, and escalate risks when required to ensure successful project delivery. Partner closely with architects, developers, and technical customer stakeholders to translate business requirements into user stories and implementation decisions that maximize customer value. Here is what will qualify you for the role: At least 7 years of experience gathering requirements, producing technical documentation, and coordinating quality assurance activities. At least 3 years of experience managing large-scale information technology implementation projects. Strong understanding of the technical challenges associated with implementing cloud-based software solutions and web applications. Excellent stakeholder management, leadership, organizational, and communication skills in complex customer-facing environments. Ability to influence and collaborate effectively with developers, architects, business stakeholders, and executive sponsors. What will make you stand out: Experience with Agile delivery methodologies and tools such as Jira and Azure DevOps. Project management certifications such as Project Management Professional (PMP), Scrum Master, or equivalent. Experience with web development or software engineering. Knowledge of enterprise search, indexing technologies, Salesforce ecosystems, or professional services automation tools such as Certinia (formerly FinancialForce) or Mavenlink. Experience working in a consulting, professional services, or customer implementation environment. This role requires strong English communication skills, as you will work primarily with English-speaking customers and stakeholders across North America and global markets. Do you think you can bring this role to life? Send us your application, we want to hear from you! Join the Coveolife! We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume. Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact ----- to discuss your needs. #li-hybrid Find more English Speaking Jobs in United Kingdom on Arbeitnow

RoleSenior Technical Project Manager
CompanyCoveoen
LocationEurope
Typefull-time
CompensationNot disclosed
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

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