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Sr. Manager, Solution Consulting (OT / Cyber-physical Systems)

Servicenow · Philadelphia, us

Servicenow is a provider of cloud-based workflow automation platforms that help organizations digitize and streamline business processes. The Sr. Manager, Solution Consulting role focuses on Operational Technology (OT) and Cyber‑Physical Systems, working closely with customers to understand their industrial and infrastructure challenges and to design ServiceNow‑based solutions that address those needs. Day‑to‑day activities likely include leading consulting engagements, conducting discovery workshops, translating business requirements into technical solution designs, and collaborating with product, engineering, and delivery teams to ensure successful implementation. The position also involves advising stakeholders on best practices, preparing solution proposals, and supporting presales efforts by demonstrating how the platform can improve OT visibility, safety, and efficiency. This role suits experienced professionals with a background in solution consulting, industrial automation, or OT cybersecurity, who possess strong technical acumen, customer‑facing communication skills, and the ability to manage complex, cross‑functional projects in an enterprise software environment.

solution consultingoperational technologycyber-physical systemsservicenow platformcustomer engagementtechnical advisorysolution architectureenterprise softwarestakeholder managementpresales

Education

  • Level: Bachelor's degree

RoleSr. Manager, Solution Consulting (OT / Cyber-physical Systems)
CompanyServicenow
LocationPhiladelphia, us
Typefull-time
CompensationNot disclosed
Posted2026-10-05
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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Sr. Manager, Solution Consulting (OT / Cyber-physical Systems) at Servicenow: frequently asked questions

Who can apply for the Sr. Manager, Solution Consulting (OT / Cyber-physical Systems) role at Servicenow?
The listing asks for Bachelor's degree; freshers are welcome.
What is the salary for this role?
Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Sr. Manager, Solution Consulting (OT / Cyber-physical Systems) position remote, hybrid or onsite?
The listing marks this role as remote, with Philadelphia, us as the location.
What is the application deadline?
Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Sr. Manager, Solution Consulting (OT / Cyber-physical Systems) role?
Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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