Greenhouse ·
full-timeAI Business Solutions Architect, People Technology
Lyft · Toronto, Canada
Lyft operates a transportation network company, and this role focuses on the intersection of human resources and corporate engineering. As an AI Business Solutions Architect for People Technology, you will bridge the gap between People teams and the Corporate Engineering and IT organization. Your day-to-day responsibilities involve translating complex business requirements from departments like talent acquisition, compensation, and learning and development into scalable technical solutions. You will be responsible for defining a strategic roadmap for AI-first systems, designing efficient business processes, and ensuring that engineering teams deliver high-quality, impactful tools. A significant portion of this role involves identifying opportunities to integrate artificial intelligence into HR workflows to automate manual tasks and improve operational efficiency. The ideal candidate possesses a blend of deep functional domain knowledge in HR systems such as Workday or Greenhouse and strong technical acumen. You must be a strategic communicator capable of advising business leaders and engineering teams while maintaining a focus on responsible AI adoption, data privacy, and security standards.
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The divide between business needs and technical delivery is one of the most persistent challenges in enterprise technology, where People teams struggle to articulate requirements and engineering teams lack the business context to build truly impactful solutions. As a Senior Business Solution Architect for People at Lyft, you'll eliminate this gap by serving as the critical connection point between our People teams and our Corporate Engineering and IT (CEIT) organization. This customer obsessed role uniquely combines deep functional business expertise with strong technical acumen, with an AI native approach, enabling you to translate complex business needs into systemized, scalable solutions while driving AI-enabled transformation across the People function. We're seeking a strategic thinker who thrives at the intersection of business and technology, possesses exceptional communication skills across both technical and non-technical audiences, and is dedicated to architecting the future AI Native state of how the People function operates. You'll be the trusted advisor to both business leaders and engineering teams, ensuring our People organization has systems and processes that scale with our business while our engineering teams build solutions that truly move the needle. With AI fundamentally reshaping how the People function gets work done, your expertise will be critical in helping us responsibly harness these technologies to drive operational excellence. In this role, you'll reimagine People workflows through an AI-first lens, design business processes that balance operational excellence with technical feasibility, and champion automation that elevates teams from tactical execution to strategic impact. If you are a candidate who has the vision of what could be, who has the ability to cultivate relationships, and has a belief in driving impact, then you may be the ideal person for this position. We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. Responsibilities: Architect People Solutions and Bridge Business-Technology Collaboration Serve as the primary liaison between People stakeholders and engineering teams, translating both global and localized business needs into clear technical requirements taking an AI-Native approach and validating that delivered solutions meet business objectives. Maintain deep expertise in both People domain knowledge (Talent Acquisition, Compensation, Benefits, Onboarding, Learning & Development, Employee Experience) and the technical systems that support it (Workday, Greenhouse, CultureAmp, and various boundary applications), enabling effective communication across both audiences. Define the strategic roadmap for AI-First People systems, platforms, and data architecture in alignment with business strategy and technology capabilities. Design and document business processes that streamline workflows, eliminate redundancies, and improve operational efficiency while ensuring technical feasibility. Develop comprehensive business requirements documentation, user stories, and acceptance criteria that enable engineering teams to deliver high-quality solutions. Drive AI-Enabled Transformation Across People Partner with People leaders to reimagine processes through an AI-first lens, prototyping solutions that demonstrate art-of-the-possible and building conviction for change. Identify high-impact opportunities to apply AI and automation across People workflows, from candidate screening and onboarding to personalized learning and predictive retention analysis, pushing teams up the value chain by eliminating mundane, repetitive work. Establish frameworks for responsible AI adoption within People, ensuring solutions align with compliance, data privacy, security guidelines, and ethical considerations. Stay current on emerging AI capabilities and tools, continuously researching how new models and platforms can be applied to People use cases. Enable Strategic Decision-Making and Platform Optimization Develop business cases that quantify ROI for technology investments, translating technical capabilities into tangible business value metrics. Lead People systems architecture discussions, providing guidance on integrations, data flows, technical dependencies, and impact of proposed changes. Partner with Security, Legal, and Compliance teams to ensure People solutions adhere to data privacy, audit standards, and regulatory obligations related to employee data. Support M&A integration efforts by assessing acquired companies' People systems and architecting integration roadmaps that minimize business disruption. Experience: 8+ years of experience in business solution architecture, business process design, People/HR systems implementation, or related roles, with dee
| Role | AI Business Solutions Architect, People Technology |
|---|---|
| Company | Lyft |
| Location | Toronto, Canada |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-01 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
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