SmartRecruiters ·
full-timeClient Director
Servicenow · Mumbai, in
ServiceNow is a global provider of cloud‑based platforms that help organisations automate and streamline IT service management, workflow, and business processes. The Client Director role in Mumbai will focus on leading and expanding relationships with enterprise customers, acting as the primary point of contact for strategic initiatives and service delivery. Day‑to‑day responsibilities are likely to include understanding client business objectives, coordinating cross‑functional teams to ensure successful implementation of ServiceNow solutions, overseeing contract negotiations, and driving adoption and value realization of the platform. The role also involves preparing and presenting performance reports, identifying upsell or cross‑sell opportunities, and managing escalations to maintain high satisfaction levels. Candidates suited for this position are senior professionals with several years of experience in client or account management within enterprise software or SaaS environments, strong consultative selling skills, and the ability to influence senior stakeholders. Excellent communication, strategic thinking, and a track record of delivering complex technology projects are essential.
Education
- Level: Bachelor's degree
| Role | Client Director |
|---|---|
| Company | Servicenow |
| Location | Mumbai, in |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-03 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Client Director at Servicenow: frequently asked questions
- Who can apply for the Client Director role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Client Director position remote, hybrid or onsite?
- The listing gives Mumbai, in as the location and does not state a work mode.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Client Director role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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