Greenhouse ·
full-timeHead Of Product, New Customer Experience
Gusto · San Francisco, CA - Hybrid
Education
- Level: Bachelor's degree
Key Skills
About the Role Gusto is looking for an experienced Product leader for our New Customer Experience team. As Head of Product, New Customer Experience, you will be responsible for the entire product experience a small business takes from potentially never having heard of Gusto, to activating the Gusto products that help them start, run, and grow. You will own the end-to-end new customer experience, including determining the best way. Responsibilities Lead a team of product managers and partner daily with Engineering, Design, Data, Marketing, Sales, and Finance. Own the end-to-end new customer experience. Prototype, automate, design, and ship using AI tools.
Skills for this role
| Role | Head Of Product, New Customer Experience |
|---|---|
| Company | Gusto |
| Location | San Francisco, CA - Hybrid |
| Compensation | Not disclosed |
| Posted | 2026-09-29 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Head Of Product, New Customer Experience at Gusto: frequently asked questions
- Who can apply for the Head Of Product, New Customer Experience role at Gusto?
- The listing asks for Bachelor's degree; freshers are welcome.
- What skills does the Head Of Product, New Customer Experience role require?
- The listing highlights AI tools, Product Management, Prototyping, Automation, Design. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Gusto has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Head Of Product, New Customer Experience position remote, hybrid or onsite?
- The listing marks this role as hybrid, with San Francisco, CA - Hybrid as the location.
- What is the application deadline?
- Gusto has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Head Of Product, New Customer Experience role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Gusto
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