Infrastructure Operations Analyst

Cloudflare · Hybrid

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Infrastructure Operations Analyst Available Location: Lisbon, Portugal Job Description: We are looking for an Infrastructure Operations Analyst to support our Infrastructure Strategy team with strategic commercial and settlement-free partners, focused on network bandwidth services. You will be part of the Infrastructure team that specializes in Network Strategy and building both external and internal relationships that allow for Cloudflare to scale and reach user populations around the world. Our group takes a long term and technical approach to forging mutually beneficial and sustainable relationships with all of our network partners. What you'll do: Manage the team’s general workflow and assist in the implementation of Network Strategy Assist in the creation and maintenance of operational trackers Prioritize resource assignments for deployment and build projects Invoice review in Coupa (invoice review system) and reconciliation with tracking data Monitor and report on Legal contract processing to ensure timely execution Ensure all Jira projects have owners and are tracked for completion Help with Purchase Requisitions and Orders processing Partner onboarding and updating of contact information Help build our capabilities to turn our workflows into always-on, continuous forecasts Preferred Qualifications Know the difference between clean data and messy data, and have a deeply-rooted desire to organize data. Advanced knowledge of Excel or Google Sheets. Previous experience with multiple different vendor interface systems, and the ability to quickly pick up new systems and work between different systems. A “get to Yes” attitude and the ability to work through problems coming up with workable and realistic solutions. Required Systems Coupa, Ironclad, JIRA, Google Spreadsheets Compensation Compensation may be adjusted depending on work location. For Portugal based hires: Estimated annual salary of €36,000-50,000 What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the