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Manager, Operations As A Service, North America Supply Chain (nasc)

Amazon · Bengaluru, Karnataka, IND

Amazon is a global technology and operations company that serves customers across a variety of businesses and regions. The Manager, Operations As A Service role within the North America Supply Chain (NASC) team focuses on overseeing the delivery of operational services that support supply chain functions. Day‑to‑day responsibilities include managing a team of analysts and specialists, partnering with internal stakeholders to define service requirements, and owning end‑to‑end processes to ensure timely and accurate execution. The role calls for applying analytical and problem‑solving skills to identify improvement opportunities, leveraging knowledge of AI/ML and automation to drive data‑enabled process enhancements, and communicating results clearly to both technical and non‑technical audiences. Candidates should have a graduate degree, at least six years of overall work experience, proven experience in team management and functional ownership, strong communication abilities, and familiarity with AI/ML or automation tools. Additional qualifications such as an MBA from a Tier 1/Tier 2 institution, Lean Six Sigma Green/Black Belt, or PMP/PRINCE2 certification are valued. Amazon’s inclusive culture supports diverse perspectives and collaborative problem‑solving.

operations managementsupply chainteam leadershipprocess improvementai/ml automationstakeholder engagementanalytical skillsmba preferred

Amazon is a global technology and operations company serving customers across multiple businesses and geographies. Our teams build and operate scalable solutions across a wide range of functions, with - Experience in team management - Education: Graduate in any discipline. - People & Stakeholder Management: 3+ years of experience managing teams and partnering with customers and stakeholders to deliver business outcomes. - Functional Ownership: 2+ years of independently managing a function or process. - Analytical & Communication Skills: Strong analytical and problem-solving skills with effective verbal and written business communication. - Education & Experience: Graduate in any discipline with 6+ years of overall work experience. - Analytical & Communication Skills: Strong analytical and problem-solving skills with effective verbal and written business communication. - AI/ML & Automation: Working knowledge of AI/ML and experience identifying and implementing AI, automation, or data-driven solutions to improve business processes. - Additional Qualifications: MBA from a Tier 1/Tier 2 institution; Lean Six Sigma Green/Black Belt; PMP/PRINCE2 certification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

RoleManager, Operations As A Service, North America Supply Chain (nasc)
CompanyAmazon
LocationBengaluru, Karnataka, IND
Typefull-time
CompensationNot disclosed
Posted2026-10-09
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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About Amazon

Amazon is a company that operates across various industries, focusing on how customers shop, stream, eat, connect, and live. The organization maintains a global workforce that spans from warehouse operations to corporate headquarters. Driven by a culture of customer obsession, the company engages in projects designed to innovate and impact the future. Amazon functions as an equal opportunity employer and maintains operations through its corporate entity, Amazon.com, Inc. and its affiliates.

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