Company Careers ·
full-timeManager, Product Experience Design
Mastercard · Pune
Mastercard is a global technology company in the payments industry that facilitates secure and accessible digital transactions across more than 200 countries. The Manager of Product Experience Design will lead efforts to shape the next generation of data-driven business solutions. This role involves working within a cross-functional team of researchers, product managers, and engineers to develop prototypes and minimum viable products for B2B and B2B2C environments. Daily responsibilities include maintaining and scaling design systems, creating high-fidelity assets, and utilizing human-centered design principles to solve complex business challenges. The position requires a focus on rapid iteration, where designs are frequently tested with end-users to ensure optimal engagement. Successful candidates will be adept at bridging the gap between design and development, using tools like Figma to manage component systems and AI-assisted workflows. This role is well-suited for an experienced design professional with over a decade of experience who is comfortable working in a fast-paced environment that prioritizes atomic design principles and data-informed decision-making.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Experience Design We are looking for an experienced & dynamic Product Experience & Design Manager to join our team at Mastercard. This role requires a blend of product thinking, design craft, and fluency in emerging AI-driven workflows. You will play a critical role in designing the next generation of Mastercard's business solutions and data-driven products. Our UX team integrates Behavioral Science, Data, Design & Technology to create future conceptual designs, iterate design systems, and develop new product solutions that elevate existing features. If you're passionate about Design Systems and components, live in Figma, are driven by user-centric solutions, and are interested in learning advanced product design skills then we'd love to hear from you. About Product Experience Design As a Product Experience Designer, you’ll work closely with UX Research, Product Designers, Product Managers, Engineers, and more. We are looking for an experienced CX Designer passionate about the possibilities of data and data-driven experience design with good knowledge and experience of User Interface Design to join our rapidly growing, highly-innovative data and services Product Development team. You will work as part of wider cross-functional team, collectively contributing to the rapid iteration of Prototypes and MVPs (Minimal Viable Product), mainly in the B2B and B2B2C arenas. Each design iteration is exposed to end-users at each cycle of our rapid design-test-redesign process, to ensure optimum user traction. Prototype and MVP outputs include dashboards; widgets; chatbots; web applications; mobile applications; VUI voice interfaces; digital assistants; etc. – all in service of solving complex business challenges. What you’ll be doing • Contribute to our design system between Design, Product and Engineering. • Ensure that our User Experience optimizes business objectives and user engagement, working closely with Product Design partners & Product Managers. • Ideate and conceptualize new features aligned with product strategies. • Rapid prototyping of Proof-of-Concepts and MVPs using human-centered design principles. • Create new visual designs, reusable components via high-fidelity assets, user flows, journey maps, and beyond, to achieve the best Customer Experience. • Help define the next generation of data and data-driven products – and through doing so, help shape the future of Mastercard and its growth • Adapting & iterate Proof-of-Concept components onto our Design System. • Continuously improve efficiency in the design process and the overall product experience by using atomic design principles. • Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers. • Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base. All about you • Over 10 years of UX/UI design experience for consumer-facing products and B2B solutions. • A master & advanced proficiency in Figma, including component systems, prototyping, and scalable design systems. • Experience using Figma Make (or similar AI-assisted design tooling) to accelerate ideation, prototyping and iteration. • Hands-on experience with Vibe Coding or similar rapid prototyping approaches where design and code converge. • Ability to iterate & craft detailing new components based on a design North Star. • Strong UX focus and understanding of component properties, behaviors and grids. • Ability to think strategically about product strategy and articulate design iterations. • Experience adapting to changes and implementing updates to keep the design system relevant. • Ability to understand technical implications in design decisions. • Experience developing User Personas and user journeys to inform product design decisions • You practice Design Thinking and can demonstrate success in bringing products to market using this methodology. • Passion for solving problems and being challenged. • Adaptability - constant willingness to learn and hit the ground running. • Initiative and ability to collaborate independently. ''Nice to have'' additional experience • Visual Design • UX Research Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person worki
| Role | Manager, Product Experience Design |
|---|---|
| Company | Mastercard |
| Location | Pune |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-08 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Manager, Product Experience Design at Mastercard: frequently asked questions
- What is the salary for this role?
- Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Manager, Product Experience Design position remote, hybrid or onsite?
- The listing gives Pune as the location and does not state a work mode.
- What is the application deadline?
- Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Manager, Product Experience Design role?
- Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.
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