Greenhouse ·
full-timeOperations Manager, Strategic Partnerships
Cloudflare · Hybrid
Cloudflare is a global network provider focused on building a better, more secure, and faster Internet for a diverse range of customers. The Operations Manager for Strategic Partnerships serves as a central operational lead, bridging the gap between the partnerships team and core internal functions such as product management, engineering, and sales. In this role, you will design and manage the team's operational infrastructure, including project management frameworks and automated workflows to track partner milestones and initiatives. A significant portion of the day-to-day involves synthesizing market signals and partner feedback to influence product roadmaps and ensuring that go-to-market teams are aligned with the latest strategic insights. You will also be responsible for creating high-impact executive collateral to support new solution launches. This position is well-suited for candidates who possess deep technical fluency and a high degree of autonomy. The ideal applicant is comfortable navigating complex ecosystem shifts and is adept at leveraging modern AI tools to streamline processes, reduce manual reporting, and scale operational impact within a fast-paced, iterative environment.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX; San Francisco, CA; New York City About the role Cloudflare’s Strategic Partnerships team operates at the intersection of technology, media, and emergent AI business models. We sit at the tip of the spear—bridging what Cloudflare builds with executive market needs, navigating complex ecosystem shifts, and driving "zero-to-one" commercial and strategic initiatives. We are seeking a Strategic Partnerships Operations Manager to bring structural rigor, operational efficiency, and scalable execution to our team. In this role, you will be the connective tissue between Strategic Partnerships and core internal functions like Product Management, Engineering, Sales, and Product Marketing. What you'll do You will design and run the team's operational backbone, build mechanisms to synthesize and scale external feedback back into our product roadmaps, and craft high-impact collateral for new solutions we bring to market. The ideal candidate possesses deep technical fluency, operates with high autonomy, and leverages modern AI tools to scale their impact. Responsibilities 1. Operational Infrastructure & Rhythm Design & Scale Team Cadences: Establish project management frameworks, tracking systems, and operational rhythms for the Strategic Partnerships organization to ensure visibility across high-stakes initiatives. Workflow Automation: Utilize modern AI tools and automated workflows to centralize partner data, streamline pipeline management, and reduce manual reporting overhead. Resource & Initiative Management: Serve as the central point of operational contact, tracking partner milestones, pilot launches, and cross-functional commitments. 2. Cross-Functional Feedback Loops Synthesize Market Signals: Capture, structure, and synthesize qualitative and quantitative insights gathered from key executive partners, publishers, and AI platforms. Bridge Strategy, Product, & Sales: Build repeatable feedback loops with Product Management and Engineering to inform product roadmaps based on partner requirements and emerging ecosystem trends. Field & Enablement Alignment: Partner with Sales and Go-To-Market teams to ensure partner learnings, tactical objection handling, and market narratives are operationalized across customer-facing teams. 3. Product Collateral & Go-To-Market Execution Collateral Architecture: Create executive-ready product collateral—such as message houses, solution one-sheets, presentation decks, and enablement briefs—to commercialize strategic initiatives. Technical Storytelling: Translate complex technical infrastructure, AI Gateway mechanisms, crawler policies, and edge-computing capabilities into clear, compelling narratives for external partners and internal leaders. Launch & Pilot Enablement: Coordinate pilot rollouts and partnership launches, ensuring marketing, product documentation, and collateral are aligned for external execution. Who You Are Execution-Driven & Structured: You bring order to ambiguous environment. You enjoy building processes from scratch and making team operations run like clockwork. Technically Fluent: You understand modern internet infrastructure, APIs, web crawling, and the AI/LLM ecosystem. You can comfortably engage with product managers and engineers on technical nuances. AI-Native Mindset: You actively use AI tools (e.g., ChatGPT, Claude, Gemini, workflow automation agents) in your daily work to multiply your output, synthesize data,
| Role | Operations Manager, Strategic Partnerships |
|---|---|
| Company | Cloudflare |
| Location | Hybrid |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-21 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Operations Manager, Strategic Partnerships at Cloudflare: frequently asked questions
- What is the salary for this role?
- Cloudflare has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Operations Manager, Strategic Partnerships position remote, hybrid or onsite?
- The listing gives Hybrid as the location and does not state a work mode.
- What is the application deadline?
- Cloudflare has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Operations Manager, Strategic Partnerships role?
- Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.
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