Greenhouse ·
full-timeSenior Customer Engineer AI/ Start Up's
Cloudflare · Hybrid
Cloudflare operates a global network that secures and accelerates internet applications for a range of customers from personal blogs to Fortune 500 enterprises. The Senior Customer Engineer – AI & Start‑Ups role sits in the pre‑sales Solutions Engineering team and focuses on high‑growth, cloud‑native startups that are building AI‑driven products. Day‑to‑day responsibilities include engaging directly with founders, CTOs and engineering teams, conducting technical discovery, translating customer requirements into solutions that leverage Cloudflare’s Developer Platform (Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, etc.), and guiding both new acquisitions and expansion of existing accounts. The engineer will whiteboard architectures, answer deep technical questions, and act as an evangelist for Cloudflare’s services, without writing production code regularly. The position suits senior‑level technologists who have strong pre‑sales or customer‑facing experience, fluency in cloud‑native development, a solid understanding of AI workloads, and a comfort level collaborating with fast‑moving startup teams. Candidates should be comfortable with strategic conversations, possess strong communication skills, and enjoy translating complex technical concepts into actionable solutions.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations San Francisco, US We are only considering locally based candidates OR candidates looking to move to the Bay Area. Senior Customer Engineer - (AI & Start-Ups) For San Francisco based hires: Estimated annual salary of $213,500 – $335,500 OTE, Base + Commissions. About the Role Digital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet — the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers are the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground. This role is for a technologist who genuinely enjoys being in the room with builders. You'll be equally comfortable jumping into a Slack channel with a founding engineer, whiteboarding an architecture with a lead developer, and stepping into a strategic conversation with a CTO about their platform and AI roadmap. You speak the language of engineers fluently and can hold a credible, detailed technical conversation — but this is not a software developer role, and you won't be writing production code every day. Your superpower is technical discovery, translation, and evangelism: understanding what a builder is trying to accomplish, mapping it to the full breadth of the Cloudflare Developer Platform, and inspiring teams to build on Cloudflare rather than just consume a single service. The Digital Native segment leans heavily on Solutions Engineering to lead technical discovery within the cloud-developer vertical. You'll be expected to go deep on the Cloudflare Developer Platform — Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, and the broader developer ecosystem — far beyond basic storage, and to make the case for Cloudflare as the place to build. This role covers both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a "builder" personality with a strong mix of pre-sales/technical customer-facing experience who thrives in an agile, fast-moving environment. What you'll do as a Senior Solutions Engineer The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer-facing technologist within the Cloudflare Solutions Engineering team, focused on the developer-first, digital-native segment. You have experience in a pre-sales or other technical customer-facing role, and you're at your best when engaging directly with engineering teams and technical founders. In this role you'll partner closely with the sales team from the very start of the cycle — joining early discovery calls, qualifying opportunities from the get-go, and embedding yourself in customer Slack channels and working sessions. You'll lead technical discovery, deliver compelling demos and architecture discussions, run proof-of-concept builds, and evangelize the Cloudflare Developer Platform as the foundation for our customers' next products and AI initiatives. Responsibilities Specifically, we are lo
| Role | Senior Customer Engineer AI/ Start Up's |
|---|---|
| Company | Cloudflare |
| Location | Hybrid |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-13 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Customer Engineer AI/ Start Up's at Cloudflare: frequently asked questions
- What is the salary for this role?
- Cloudflare has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Customer Engineer AI/ Start Up's position remote, hybrid or onsite?
- The listing gives Hybrid as the location and does not state a work mode.
- What is the application deadline?
- Cloudflare has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Customer Engineer AI/ Start Up's role?
- Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.
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