SmartRecruiters ·
full-timeSenior Customer Success Manager, Moveworks
Servicenow · Munich, de
ServiceNow provides enterprise cloud platforms that help organizations automate workflows, manage IT services, and improve employee and customer experiences. As a Senior Customer Success Manager based in Munich, you would be responsible for building and maintaining strong relationships with a portfolio of enterprise clients, guiding them through onboarding, adoption, and ongoing use of ServiceNow solutions. Day‑to‑day activities include conducting business reviews, tracking usage and health metrics, identifying expansion opportunities, coordinating with product, support, and sales teams to resolve issues, and advocating for customer needs within the organization. The role also involves preparing renewal strategies, presenting value‑based reports, and acting as the primary point of contact for strategic accounts. Ideal candidates have several years of customer success or account management experience in a SaaS or enterprise software environment, strong communication and analytical skills, the ability to work with technical and business stakeholders, and fluency in English (German language skills are a plus).
Education
- Level: Bachelor's degree
| Role | Senior Customer Success Manager, Moveworks |
|---|---|
| Company | Servicenow |
| Location | Munich, de |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-12 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Customer Success Manager, Moveworks at Servicenow: frequently asked questions
- Who can apply for the Senior Customer Success Manager, Moveworks role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Customer Success Manager, Moveworks position remote, hybrid or onsite?
- The listing gives Munich, de as the location and does not state a work mode.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Customer Success Manager, Moveworks role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
More at Servicenow
Other jobs at Servicenow
- Principal Engagement Manager · Singapore, sg
- Director Of Engineering - AI Control Tower · Santa Clara, us
- Senior Partner & Field Marketing Manager · Staines, gb
- Sr Staff Software Engineer (distributed Systems | Data Ingestion | Storage | Analytics) - Remote · San Diego, us
- Area VP, Solution Consulting · Santa Clara, us
Explore Related Placements
// similar opportunities
You might also like
Senior Manager, Solution Consulting - Moveworks
Servicenow
No description available.
Senior Customer Success Manager
Sevenroomsuk
About the Team The Customer Success team sits within DoorDash’s In-Store business and serves as a strategic partner to hospitality operators across the UK. We h...
Senior Labour Relations Manager - Germany And Austria
Servicenow
No description available.
Senior Customer Success Manager EMEA
Ddome
⭐ Join DataDome at a once-in-a-career moment, as we build industry leading AI Agentic cybersecurity solutions on top of our industry-leading bot protection plat...
Senior Customer Success Manager, EMEA
6sense
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their...
Senior Customer Success Manager Benelux
Channable
Channable is a fast-growing B2B SaaS platform driving digital commerce across the globe. By offering a fully integrated solution, we empower marketers, online s...