Greenhouse ·
full-timeSenior Director, Quality Engineering – Performance, Scalability & Reliability
Okta · San Francisco, California
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Director, Quality Engineering – Performance, Scalability & Reliability Location: San Francisco, CA | San Jose, CA Team: Product & Engineering Type: Full-Time About Okta Okta is the World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable companies to protect the identities of their applicants, employees, and customers, while providing seamless access from any device, anywhere. Thousands of customers, including Adobe, JetBlue, and Farmers Insurance, trust Okta to help them work faster, boost efficiency, and stay secure. Okta’s top priority is to provide a reliable, scalable, and secure platform. We are building a world where anyone can safely use any technology, and we need exceptional leaders to help us achieve this vision. Position Overview As the Senior Director of Performance, Scalability, and Reliability Engineering, you will be responsible for leading the global strategy, architecture, and execution of end-to-end performance testing, capacity planning, and system reliability across all Okta product lines. In this high-impact executive role, you will lead a team of high-performing engineers and managers dedicated to ensuring the Okta Identity Cloud operates at peak efficiency, extreme throughput, and five-nines (99.999%) availability. You will partner closely with Core Engineering, Product Management, Infrastructure, and Site Reliability Engineering (SRE) to drive proactive performance testing, push the limits of system scalability, and build guardrails that keep Okta resilient against massive enterprise loads. You will lead a team to conduct Integration testing and Perf testing across Okta Products and Platforms for Auth0 and Okta Workforce Identity suite of Products. You will also lead scalability and reliability testing for Okta’s agentic AI products to ensure we can scale at Enterprise grade performance and deliver the same reliability as we do for SSO for global customers What You’ll Do Executive Leadership & Strategy: Define and execute the long-term technology roadmap for Integration testing, performance engineering, stress testing, scalability modeling, and reliability validation across Okta’s Workforce Identity Cloud and Customer Identity Cloud (Auth0). Massive-Scale Performance & Chaos Testing : Oversee the development and maintenance of enterprise-scale load, stress, endurance, and chaos testing frameworks capable of simulating millions of peak concurrent authentications and API requests. Architecture & Scalability Guidance : Serve as a trusted advisor to senior engineering leaders and principal architects, evaluating system designs, microservices, database topologies, and cloud infrastructure for performance bottlenecks and failure modes. Proactive Reliability & Guardrails : Shift performance and reliability testing left into the CI/CD pipeline, establishing performance budgets, regression alerts, and automated baseline validation for every release. Use AI to improve test coverage, simulate real-world use cases and elevate the quality of Testing process and tools with in Okta Capacity Planning & Cost Efficiency : Drive predictive capacity planning models that align infrastructure provisioning and cloud spend with customer growth, traffic spikes, and high-volume identity events (e.g., Cyber Monday, election cycles, mega-enterprise rollouts). Incident Post-Mortems & Resilience : Partner with SRE and Incident Management to analyze critical system outages and performance degradations, driving root-cause analysis (RCA) and translating lessons learned into automated performance test suites. Use AI to conduct analysis and identify problems and set up improved methods for Rate limiting Okta APIs and supporting Customer events such as Conferences etc. Team Building & Talent Mentorship : Lead, grow, and empower a world-class organization of performance engineers, tool developers, and engineering managers. Foster an inclusive, high-performance engineering culture. Qualifications Minimum Qualifications: 15+ years of progressive experience in Software Engineering, Quality Engineering, or Infrastructure, with 8+ years in direct engineering management/leadership roles. Track record leading high-performing performance engineering, scalability, or SRE organizations at a multi-tenant, hyper-scale SaaS or Cloud infrastructure company. Deep technical expertise in cloud architectures (AWS, GCP), distr
| Role | Senior Director, Quality Engineering – Performance, Scalability & Reliability |
|---|---|
| Company | Okta |
| Location | San Francisco, California |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-16 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Okta
Okta, Inc. is an Identity-as-a-Service (IDaaS) company founded in 2009 and based in San Francisco. The company provides identity and access management solutions for workforces, customers, and AI agents. Its offerings include the Okta Platform for governance and the Auth0 Platform for authentication. Okta’s services are designed to secure human and machine identities, helping organizations manage access across their digital ecosystems. The company serves a diverse client base, including major government agencies and two-thirds of the Fortune 100, supporting thousands of organizations globally in securing their business operations and digital infrastructure.
More at Okta
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