Greenhouse ·
full-timeSenior Director, Tax Operations
Zscaler · Santa Clara, California, USA
Zscaler operates a cloud security platform focused on Zero Trust architecture and digital transformation. As a Senior Director of Tax Operations, you will lead the company's global income tax provision processes, including ASC 740 reporting and SEC disclosures. This leadership role involves overseeing corporate tax compliance, managing SOX control frameworks, and coordinating international tax reporting requirements such as foreign tax credits and Country-by-Country reporting. You will act as the primary liaison for tax audits and work closely with cross-functional finance teams to implement automation and leverage ERP systems like SAP to scale tax infrastructure. The position requires a candidate with extensive experience in both Big 4 public accounting and multinational corporate tax leadership. Success in this role demands a strategic mindset capable of navigating complex regulatory environments, a commitment to mentoring global teams, and a proactive approach to integrating AI tools and technology to streamline financial workflows. This is a hybrid position based in Santa Clara, requiring a leader who can balance high-level strategic planning with hands-on execution.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director, Tax Operations to join our team. This is a Hybrid (3 days a week, Santa Clara, CA) role, reporting to the VP of Tax in the Finance department . This is an opportunity to own and lead the quarterly and annual global income tax provision process (ASC 740), shape corporate tax compliance policies, and manage a high-performing global team of tax professionals. You will drive automation initiatives to scale our tax infrastructure alongside the rapid expansion of Zscaler’s global business operations. What you’ll do (Role Expectations) Lead ASC 740 Global Provision: Direct the end-to-end quarterly and annual global income tax provision processes and related SEC disclosures (10-K/10-Q), ensuring the highest standards of financial accuracy. Manage Compliance & Audits: Oversee the timely filing of U.S. Federal, State, and local tax returns, and act as the primary interface with tax regulatory authorities for audits. Own SOX & Audit Controls: Develop, enhance, and maintain rigorous SOX control processes while managing external financial statement audits of the global income tax provision. Support International Compliance: Coordinate critical international tax reporting requirements, including foreign tax credits, branch operations, CFC reporting, and Country-by-Country Reporting (CbCR). Drive Automation & Scaling: Partner with cross-functional finance teams to implement technology, leverage ERP systems (SAP), and streamline tax reporting workflows. Proven track record of building and leading high-performing teams, with a dedicated focus on mentoring, active coaching, and driving the professional development of global tax professionals Who You Are (Success Profile) You thrive in ambiguity, comfortably carving out a clear path forward in dynamic environments and viewing undefined challenges as opportunities to build meaningful solutions. You act like an owner, operating with high integrity and a strong bias for action while seamlessly shifting between high-level strategic planning and hands-on execution to achieve mission success. You are a proactive problem-solver who is energized by complex challenges and dedicated to delivering high-impact solutions. You are a high-trust collaborator, passionately supporting team achievements and fostering trust through constructive, candid, and respectful feedback. You are an active learner with a true growth mindset, continuously seeking out feedback and professional development to elevate your contributions and support your teammates with purpose. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 15+ years of corporate tax experience with a proven track record combining Big 4 public accounting and large multinational corporate tax department leadership Certified Public Accountant (CPA) license with comprehensive subject matter expertise in US GAAP Tax Accounting (ASC 740) Extensive technical proficiency in U.S. federal, state, local, and international tax laws, with proven experience coordinating tax provision processes across multiple jurisdictions Demonstrated experience leading, inspiring, and mentoring a high-performing global team of tax professionals What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Master’s Degree in Taxation or LLM Advanced proficiency in Excel tax modeling and hands-on experience with specialized tax provision software (e.g., Corptax, OneSource Tax Provision) Strong working familiarity with large ERP platforms, preferably Net-Suite, and G-Suite collaboration tools A proven track record of championing and implementing process improvement initiatives to scale a global tax function #LI-Hybrid Zscaler’s sala
| Role | Senior Director, Tax Operations |
|---|---|
| Company | Zscaler |
| Location | Santa Clara, California, USA |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-09 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Director, Tax Operations at Zscaler: frequently asked questions
- What is the salary for this role?
- Zscaler has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Director, Tax Operations position remote, hybrid or onsite?
- The listing gives Santa Clara, California, USA as the location and does not state a work mode.
- What is the application deadline?
- Zscaler has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Director, Tax Operations role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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