Greenhouse ·
full-timeDirector, Marketing Operations
Brex · New York, New York, United States
Brex is an intelligent finance platform providing corporate cards, banking, and spend management software to businesses globally. As the Director of Marketing Operations, you will lead the systems, data, and operational infrastructure that bridges the gap between marketing demand and sales revenue. Your daily responsibilities involve managing the end-to-end marketing funnel, which includes lead scoring, routing, and qualification processes. You will oversee the marketing technology stack, including platforms like Marketo and Salesforce, while ensuring data integrity and governance across the organization. By partnering with Growth Marketing, Revenue Operations, and Engineering, you will design scalable workflows to improve lead-to-opportunity conversion rates and campaign delivery speed. This role is well-suited for a strategic leader with extensive experience in B2B marketing operations who excels at building technical roadmaps, managing cross-functional relationships, and translating complex data sets into actionable investment recommendations. You will be expected to manage a team and drive platform improvements, including the integration of AI-enabled workflows to optimize marketing efficiency and sales handoffs.
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Marketing at Brex The Marketing team tells the Brex story, turning product innovation into customer obsession. We develop messaging, shape the brand, and bring our platform to life through thoughtful, compelling content. Our team spans Revenue Marketing, Product Marketing, and Brand Marketing, and works cross-functionally with Product, Sales, Business Development, and Design to drive growth and build trust. What you'll do You will lead the systems, data, and operations that turn demand into qualified sales conversations and help Marketing make better investment decisions. Your operating mandate runs from lead capture through qualified meetings; your measurement mandate extends through pipeline and closed revenue. Partnering with the Senior Director of Growth Marketing, you will build the team and set the technical roadmap for a more reliable, scalable funnel across enterprise sales and self-serve motions, including Brex and Capital One integrations. In your first year, you will establish baselines and targets with Growth Marketing, Revenue Operations, and SDR leadership to improve meaningful follow-up, routing accuracy, qualified meetings, and meeting-to-opportunity conversion, while building trusted funnel data and faster campaign delivery. Where you'll work This role will be based in one of our hubs: San Francisco, New York, Seattle, Salt Lake City, or Vancouver. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Own the end-to-end marketing funnel from demand capture through sales handoff, including qualification, enrichment, scoring, routing, automation, and measurement. Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput, speed-to-lead, conversion, and reliability. Design scalable workflows across sales-led and self-serve motions, including emerging Capital One lead sources. Own the marketing technology ecosystem and integrations across Marketo, Salesforce, LeanData, web/CMS, analytics, advertising, and other GTM platforms. Set the architecture and operating standards that ensure systems are scalable, reliable, and connected. Lead major platform improvements and evaluate new capabilities, including CDP and AI-enabled workflows. Own the quality and governance of marketing and prospect data, including identity, enrichment, segmentation, taxonomy, and attribution. Establish trusted funnel and performance measurement in partnership with RevOps, Finance, Data, and Engineering. Translate data into recommendations that improve marketing efficiency, sales handoffs, and investment decisions. Lead and develop the Marketing Operations team while establishing clear priorities, operating rhythms, service levels, and accountability. Build scalable processes for intake, prioritization, capacity planning, documentation, and execution. Serve as a highly autonomous thought partner to Growth Marketing leadership and drive alignment across Marketing, Sales, RevOps, Product, Engineering, and Finance. Requirements 8+ years in marketing operations, revenue operations, or growth operations, including 3+ years leading and developing a team. Measurable improvements to lead-to-meeting conversion, with experience supporting both enterprise sales and self-serve or product-led motions. Deep hands-on architecture experience in Marketo or an equivalent marketing automation platform, plus strong Salesforce fluency and shared platform ownership with Revenue Operations. Experience designing scalable lifecycle, scoring, routing, campaign taxonomy, and data governance practices. Strong measurement judgment, including understanding attribution limitations, plus SQL and BI f
| Role | Director, Marketing Operations |
|---|---|
| Company | Brex |
| Location | New York, New York, United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-16 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Brex
Brex is a finance software platform that provides integrated financial services and software to help businesses manage their operations. The company serves over 35,000 customers, including startups, mid-size companies, and enterprises, as well as ecommerce brands. Its platform offers a suite of tools designed to automate financial workflows, including corporate cards, expense management, bill pay, accounting automation, and banking and treasury services. By utilizing AI-powered controls and integrations, Brex aims to help organizations manage spending, automate manual tasks, and operate globally across more than 120 countries. The platform is designed to support companies through various stages of growth, from initial launch to scaling operations.
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