InternFlow

Greenhouse ·

full-time

Senior HR Consultant

Justworks · New York, New York

Justworks is a company that provides a platform to help businesses manage HR, payroll, and benefits, allowing them to focus on their core operations. As a Senior HR Consultant, you will act as a primary point of contact for customers, providing strategic guidance on HR compliance, handbook development, and program implementation. The role involves translating complex employment laws and regulatory concepts into clear, actionable advice for business owners. You will balance direct customer support with the creation of educational content, such as webinars and compliance newsletters, while collaborating with internal teams like Legal, Product, and Marketing to optimize HR tools. A significant portion of this position involves mentorship, as you will provide quality assurance and guidance to less experienced team members. This role is well-suited for a professional with a strong background in human resources who enjoys problem-solving, is comfortable navigating sensitive workplace situations with empathy, and is eager to drive process improvements. Candidates should be adept at managing long-term projects and possess the ability to communicate technical HR information in a user-friendly manner to help clients achieve their business goals.

hr consultingemployment lawcustomer successcompliancehr strategymentorshiphuman resourcessenior consultant

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are passionate about strategizing with customers on their HR challenges and care deeply about the customer experience. You can simplify and articulate legalese and complex concepts into clear, easy-to-understand terms. You genuinely enjoy figuring out how and why things work and are excited by opportunities to drive team improvements. You are comfortable speaking directly with customers about challenging situations, and do so with empathy and ingenuity. You love learning about new products and subject matter (such as employment law updates), and helping others learn as well. As a Senior HR Consultant, you will serve customers directly to meet their HR goals and support our HR Consulting strategy. You will develop proactive, educational initiatives and improve Justworks’ HR tools, content, and experiences, in concert with stakeholders across the Customer Success Organization, Revenue Operations, Legal, Marketing, Sales, and Product teams. You will serve as a team leader, lending your expertise and mentorship to new hires and less senior team members. Your Success Profile What You Will Work On Provide strategic HR guidance for assigned customers – including strategic assessments + action plans, handbook review, proactive HR compliance guidance, and program development – to help them achieve their HR and business goals Serve as primary point of contact for assigned customers, educating them on HR best practices and working through creative solutions to effectively answer their complex HR questions Coach and mentor fellow HR Consultants, supporting them in their day-to-day work, and providing quality assurance feedback Balance time spent on customer-facing interactions and on deliverables for customers Create HR-related content, tools, and experiences, for external and internal uses Work with other Consultants on optimizing efficiencies across the entire team, including the integration of AI tools Manage longer-term projects – such as our customer compliance newsletter and customer learning opportunities (such as webinars) – inclusive of scoping, providing feedback and inputs, and setting and meeting deadlines Partner with Legal, Product, and Revenue teams on upcoming employment legislation – how it impacts Justworks customers and how we will best support them through change Explain complicated compliance and HR concepts in simple, user-friendly terms Display a high level of professionalism and compassion when working with each account on sensitive matters Perform other related duties as assigned How You Will Do Your Work As a Senior HR Consultant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following: Culture and change champion - owning and balancing the conflicts between standing still and moving forwards; believes in, helps develop, and cultivates excitement in their workplace culture. Takes responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior. Curious - the innate desire to learn, grow and understand. Plans and aligns - Breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems; operates with very little direction. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others. Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others. Grit - You demonstrate grit by having the courage to commit and persevere. You’re c

RoleSenior HR Consultant
CompanyJustworks
LocationNew York, New York
CompensationNot disclosed
Posted2026-09-30
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

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Senior HR Consultant at Justworks: frequently asked questions

What is the salary for this role?
Justworks has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Senior HR Consultant position remote, hybrid or onsite?
The listing gives New York, New York as the location and does not state a work mode.
What is the application deadline?
Justworks has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Senior HR Consultant role?
Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.

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