InternFlow

Greenhouse ·

full-time

Short Term Planning Analyst

Robinhood · Chicago, IL; Denver, CO; Westlake, TX

Robinhood is a financial technology company that provides commission‑free trading and investing services to retail customers. The Short Term Planning Analyst sits on the Workforce Optimization team and focuses on aligning staffing levels with customer demand over a 1‑90 day horizon. Day‑to‑day work includes gathering and cleaning staffing data, building Excel‑based reports and models, running trend and variance analyses, and identifying root causes of forecast gaps. The analyst partners with Operations, Forecasting and vendor teams to translate insights into actionable staffing recommendations, supports real‑time adjustments during peak events, and helps refine planning processes for greater consistency and scalability. The role suits candidates with one to three years of experience in analytics, operations, consulting or a related problem‑solving function, strong Excel skills, proficiency with SQL, and the ability to communicate data‑driven findings clearly. Familiarity with Python, R or visualization tools such as Tableau or Looker is a plus, as is comfort working in fast‑moving environments with shifting priorities.

short term planningworkforce optimizationstaffing analysisforecastingdata analysisexcelsqloperations collaboration

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Workforce Optimization team ensures the right staffing levels are in place to support customers effectively while balancing efficiency and scale. The team works closely with Operations, Forecasting, and vendor partners to align staffing with demand and maintain consistent service levels. Team members focus on measurable outcomes such as service level attainment, forecasting accuracy, and operational efficiency. You’ll contribute to improving how staffing decisions are made and executed across short-term planning horizons! As a Short Term Planning Analyst, you will support staffing performance across a 1–90 day horizon by analyzing data, identifying gaps, and recommending adjustments. You will use reporting, modeling, and trend analysis to improve forecast accuracy and staffing outcomes. This role plays a key part in ensuring the business responds effectively to changing demand, especially during high-impact events. You will also help refine processes to improve consistency, scalability, and decision-making! This role is based in our Denver, CO; Westlake, TX; and Chicago, IL offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Drive performance against critical metrics (e.g., SLA, interval-level attainment) through data-driven staffing decisions Analyze trends and identify root causes of forecast variance, performance gaps, and operational inefficiencies Develop and Manage reports, and models to inform short-term staffing strategies Partner cross-functionally with Operations, Forecasting, and BPO partners to improve staffing outcomes and productivity Translate data into clear insights and actionable recommendations for leadership Support real-time and short-term staffing adjustments during business-critical events Identify opportunities to improve, automate, and scale workforce planning processes What you bring 1–3 years of experience in analytics, operations, consulting, or a similar role focused on problem-solving Strong analytical skills with advanced proficiency in Excel or Google Sheets Experience working with data using SQL or similar tools Ability to break down ambiguous problems and use data to inform decisions Clear communication skills, with the ability to explain insights to a range of audiences Experience with Python, R, or data visualization tools such as Tableau or Looker Experience working in environments with evolving priorities and changing demand What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $98,000 — $115,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $86,000 — $101,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $77,000 — $90,000 USD Click here to l

RoleShort Term Planning Analyst
CompanyRobinhood
LocationChicago, IL; Denver, CO; Westlake, TX
CompensationNot disclosed
Posted2026-09-29
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

0/4

Short Term Planning Analyst at Robinhood: frequently asked questions

What is the salary for this role?
Robinhood has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Short Term Planning Analyst position remote, hybrid or onsite?
The listing gives Chicago, IL; Denver, CO; Westlake, TX as the location and does not state a work mode.
What is the application deadline?
Robinhood has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Short Term Planning Analyst role?
Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.

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