Greenhouse ·
full-timeSr Manager, GTM Communications
Zscaler · San Jose, California, USA
Zscaler is a cloud security company focused on digital transformation and zero trust architecture. As a Senior Manager of GTM Communications, you will act as the primary strategic communications partner for the Chief Revenue Officer and other go-to-market leadership. This role involves translating complex cybersecurity strategies and technical product information into clear, actionable narratives for the global sales organization. You will manage the end-to-end communication lifecycle, which includes drafting board-level presentations, preparing keynote scripts for major events like the annual Sales Kick-Off, and coordinating messaging across internal portals and all-hands meetings. The position requires a candidate who can operate as a high-trust advisor to C-suite executives, distilling cross-functional insights from engineering, marketing, and product teams into unified messaging. Success in this role demands the ability to thrive in a fast-paced environment, manage high-pressure communication needs, and establish frameworks to measure the effectiveness of field-facing initiatives. This hybrid position is based in San Jose, California, and is well-suited for a professional with over six years of experience in internal and executive communications who can balance long-term strategy with urgent, day-to-day operational demands.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr Manager, GTM Communications to join our team. This is a Hybrid role based out of our global headquarters in San Jose, CA , reporting to the Senior Director, GTM Strategy & Communications. As the Sr Manager, GTM Communications, you will serve as the strategic voice of our Global Sales organization. In this high-visibility role, you will manage the end-to-end communication lifecycle for the Chief Revenue Officer (CRO) and GTM leaders, translating complex cybersecurity and go-to-market strategies into clear, actionable, and inspiring narratives for our global sales force and external stakeholders. What you’ll do (Role Expectations) Act as the primary communications partner for the CRO and GTM leadership, managing internal and external platforms including board-level presentations, state of the union updates, and industry keynotes Drive the editorial and creative direction for the mainstage experience at annual Sales Kick-Off (SKO) events, including theme development, keynote scripting, and visual storytelling Design and orchestrate a holistic multi-channel communication ecosystem across field-facing platforms, GTM All Hands meetings, internal portals, and real-time channels Serve as the air traffic controller for sales communications by consolidating updates into a prioritized calendar and collaborating with Product, Marketing, and Engineering SMEs to deliver sales-ready messaging Expand change management frameworks and establish KPIs to support large-scale GTM initiatives, measure communication effectiveness, and maintain continuous field feedback loops Who You Are (Success Profile) You champion simplicity. You take complex technical concepts and cybersecurity strategies and distill them into compelling, clear, and actionable narratives for executive and field audiences. You operate with urgency. You bring a strong bias for action, deep context, and a creative point of view to every initiative without waiting for direction. You are a high-trust collaborator. You serve as a trusted strategic partner to C-suite executives, providing candid counsel and distilling cross-functional insights from Product, Marketing, and Engineering into unified messaging. You thrive in ambiguity. You navigate fast-paced environments with ease, ruthlessly prioritizing long-term strategic goals alongside urgent, high-pressure communication needs. You connect vision to execution. You possess an event visionary mindset with a proven track record of orchestrating mainstage executive experiences and driving engagement across global audiences. What We’re Looking for (Minimum Qualifications) You are relentlessly curious. The AI threat landscape moves faster than any analyst report. New attack techniques, new tools, new buyer anxieties — you stay ahead of all of it, form your own point of view, and bring that perspective to everything you build 6+ years of experience in internal and executive communications within a fast-paced cybersecurity or high-growth SaaS environment Proven track record of managing mainstage content and live executive performance for large-scale events with 1,000+ attendees Proven ability advising C-suite executives and driving communications strategy for global sales organizations Experience expanding change management frameworks to support large-scale GTM initiatives, sales methodologies, or organizational shifts What Will Make You Stand Out (Preferred Qualifications) Direct experience supporting a Chief Revenue Officer (CRO) or senior GTM leadership in enterprise cybersecurity Experience designing and managing multi-channel digital communication portals, internal knowledge bases, and field enablement platforms Demonstrated ability to establish quantitative communication KPIs and structured field feedback mechanisms to measure messaging impact across field teams #LI-SanJose #LI-DS9 Zscaler’s salary ranges are benchmarked and are determined by
| Role | Sr Manager, GTM Communications |
|---|---|
| Company | Zscaler |
| Location | San Jose, California, USA |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Sr Manager, GTM Communications at Zscaler: frequently asked questions
- What is the salary for this role?
- Zscaler has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Sr Manager, GTM Communications position remote, hybrid or onsite?
- The listing gives San Jose, California, USA as the location and does not state a work mode.
- What is the application deadline?
- Zscaler has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Sr Manager, GTM Communications role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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