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Sr Renewal Account Manager (asean)

Servicenow · Singapore, sg

ServiceNow is a provider of cloud-based workflow automation platforms that help enterprises streamline IT service management, customer service, HR and other business processes. The Sr Renewal Account Manager (ASEAN) role focuses on driving contract renewals and expansion opportunities across the ServiceNow customer base in the Southeast Asian region. Day‑to‑day activities include managing a portfolio of assigned accounts, conducting renewal forecasts, identifying upsell and cross‑sell opportunities, coordinating with internal teams such as sales, legal and finance to prepare renewal proposals, and maintaining strong relationships with key stakeholders to ensure customer satisfaction and retention. The position requires proactive communication, data‑driven analysis of usage and adoption metrics, and the ability to negotiate terms that align with both customer needs and company objectives. This role suits candidates with several years of experience in account management or renewals within a SaaS or enterprise software environment, strong interpersonal and negotiation skills, familiarity with the ASEAN market, and a track record of meeting or exceeding renewal targets.

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Education

  • Level: Bachelor's degree

RoleSr Renewal Account Manager (asean)
CompanyServicenow
LocationSingapore, sg
Typefull-time
CompensationNot disclosed
Posted2026-09-30
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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Sr Renewal Account Manager (asean) at Servicenow: frequently asked questions

Who can apply for the Sr Renewal Account Manager (asean) role at Servicenow?
The listing asks for Bachelor's degree; freshers are welcome.
What is the salary for this role?
Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Sr Renewal Account Manager (asean) position remote, hybrid or onsite?
The listing gives Singapore, sg as the location and does not state a work mode.
What is the application deadline?
Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Sr Renewal Account Manager (asean) role?
Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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