What is the salary for this role?

Flexport has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Manager, Account Management position remote, hybrid or onsite?

The listing gives Shanghai, China as the location and does not state a work mode.

What is the application deadline?

Flexport has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Manager, Account Management role?

Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.

Greenhouse · Posted 30 Sept 2026

full-time

Manager, Account Management

Flexport · Shanghai, China

Flexport operates as a global logistics and freight‑forwarding platform that uses technology to move merchandise for companies ranging from emerging brands to Fortune 500 firms across more than a hundred countries. In the Shanghai‑based Manager, Account Management role, you would oversee a portfolio of Asia‑focused clients, serving as their primary point of contact and trusted advisor. Day‑to‑day activities include identifying upsell and cross‑sell opportunities within clients’ supply chains, developing and presenting tailored logistics solutions, and guiding prospects through the sales cycle from lead to closed deal. You would work closely with internal teams such as supply‑chain operations, procurement, implementation and trade services to design and execute client strategies, conduct regular business reviews, and monitor client health to drive retention and growth. The role also requires staying current with industry trends and sharing insights that help clients optimize their supply‑chain performance. Ideal candidates have proven experience in B2B account management or sales, preferably within logistics, freight forwarding or related supply‑chain services, strong communication and collaboration skills, and the ability to navigate complex, cross‑functional environments in a fast‑moving market.

account managementclient relationshipsupply chainlogisticsb2b salescross functional collaborationasia marketsolution selling

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Join the Account Management Team to explore any opportunities in clients’ supply chains that Flexport can add value into. In this role, it is highly dynamic (seeking for solutions in this ever-changing market) and collaborative (liaising with internal parties to provide unique solutions for Asia clients). You will be the main driver of our Asia business growth and the motivator of the client solutions team towards our goals. The opportunities in this role are essential to helping our clients understand Flexport’s value proposition. The Manager, Account Management will manage a book of business where they will own the long-term client relationship, improving and growing the client’s business by identifying and implementing new and enduring global trade solutions to drive the client’s business forward. You will: Lead the business growth plan related to the book of business in terms of generating sales leads, transforming leads to opportunities and developing solutions for clients. Use your advanced knowledge of the client’s business goals, the industry, and Flexport’s services and solutions to proactively close and deliver new solutions that empower the client and deepen the client relationship. Serve as the client’s trusted advisor, advocating for their needs with internal stakeholders and finding win-win solutions for the client and for Flexport. Use regular client touch points and business reviews to help clients understand the value they are realizing and to capitalize on new opportunities to deepen the relationship and improve client retention. Work cross-functionally across Supply Chain Operations, Procurement, Account Solutions, Implementation, Industry SMEs, and Trade and Financial Services teams to develop and execute on the client strategy in a deliberate way that maximizes the client’s outcomes. Stay up-to-date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change. Proactively monitor the client’s health to identify opportunities to improve client outcomes and ensure that Flexport meets its business objectives. With the support of Account Managers, you will help the client improve operational processes and streamline its supply chain. Ensure high product adoption by mastering the Flexport platform and teaching your clients how to get the most out of their Flexport experience. Collaborate with Gateway Operations by providing feedback to ensure client needs are met. Demonstrate strong ability to problem solve and escalate Bring enriched industry knowledge and ability to apply accordingly Collaborate and communicate with internal and external partners/clients You should have: Bachelor/master degree At least 8 years of experience in sales, account management and supply chain operations roles, preferably in managerial or team lead level positions. A background in logistics, freight forwarding, or supply chain (preferred) An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results Experience working with complicated global team matrices and drive desirable solutions and results Experience building client relationships globally and leveraging those relationships to grow the business partnership Passionate about achieving team success; able to inspire and motivate the team. Can-do, roll-up-the-sleeves

Role	Manager, Account Management
Company	Flexport
Location	Shanghai, China
Type	internship
Compensation	Not disclosed
Posted	2026-09-30
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

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