Greenhouse ·
full-timeTechnical Account Manager
Cloudflare · Hybrid
Education
- Level: Bachelor's degree
Key Skills
Notes
['Travel up to 25% time', 'One weekend work per quarter']
About the Role Technical Account Manager (TAM) internship at Cloudflare providing post‑contract support for top enterprise customers, acting as the primary technical contact and collaborating with Customer Success, Account, Engineering, and Product teams. Responsibilities Serve as primary technical support contact for enterprise customers. Maintain cooperative relationships with cross‑functional resources including product, engineering, account executives, and partners. Collaborate with account and engineering teams to ensure high customer satisfaction throughout the partnership lifecycle. Provide product and engineering teams with customer feedback to identify support challenges and opportunities. Deliver Quarterly Support Reviews covering SLA adherence, ticket drivers, deep dives, and incident reviews. Travel up to 25% of the time and work one weekend each quarter. Requirements Strong customer service, leadership, and problem‑solving abilities. Solid understanding of Layer 3 and Layer 4 networking. Ability to communicate technical concepts clearly. Willingness to travel and occasional weekend work.
Skills for this role
| Role | Technical Account Manager |
|---|---|
| Company | Cloudflare |
| Location | Hybrid |
| Compensation | Not disclosed |
| Posted | 2026-09-28 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Technical Account Manager at Cloudflare: frequently asked questions
- Who can apply for the Technical Account Manager role at Cloudflare?
- The listing asks for Bachelor's degree; freshers are welcome.
- What skills does the Technical Account Manager role require?
- The listing highlights Layer 3 networking, Layer 4 networking, Customer Service, Leadership, Problem Solving. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Cloudflare has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Technical Account Manager position remote, hybrid or onsite?
- The listing marks this role as hybrid, with Hybrid as the location.
- What is the application deadline?
- Cloudflare has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Technical Account Manager role?
- Use the Apply button on this page. It opens the original listing on boards.greenhouse.io, where you submit your application with the company.
More at Cloudflare
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