Greenhouse ·
full-timeTechnical Content Lead
Okta · Dallas, Texas; Georgia; San Francisco, California
Okta is an identity and access management company that provides infrastructure to secure human and AI-driven identities. As a Technical Content Lead within the Office of the CTO, you will act as a bridge between complex engineering initiatives and strategic business communication. Your day-to-day responsibilities involve translating intricate security architectures and internal deployment lessons into high-impact narratives, whitepapers, and executive-ready briefs. You will work closely with the CTO for Strategy and the Customer Zero team to document real-world adoption use cases, ensuring that technical rigor is balanced with brand alignment. This role requires managing content workflows across cross-functional teams, including Marketing, Legal, and Sales, to support executive sponsor programs and market positioning. The ideal candidate is a seasoned communicator with a strong technical background who can distill sophisticated concepts into clear, persuasive messaging for both internal stakeholders and enterprise-level customers. You should possess a proven ability to manage long-form content projects and demonstrate a deep understanding of how to align technical storytelling with broader go-to-market strategies.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technical Content Lead Opportunity The Office of the CTO for Strategy & Customer Zero is seeking a creative, articulate, and thought-provoking Technical Content Lead to translate complex technological initiatives and enterprise security architectures into dynamic, engaging content. In this role, you will be responsible for crafting high-impact messaging for three primary stakeholder audiences: The Customer Zero Team: Highlighting Okta’s internal technology adoption and helping the world understand how we ‘drink our own champagne’, depict real-world deployment lessons, and portray architectural best practices. Key messages will be delivered through Okta TV, webinars, technical whitepapers, and industry conferences by the Customer Zero team. The Executive Sponsor Program: Creating executive-ready briefs, thought leadership pieces, bespoke talking points, poignant content and relationship nuggets, and strategic messaging that resonate with Okta’s strategic customers and their CxO’s. Key messages will be delivered primarily through 1:1 peer-to-peer CxO relationships, with occasional onsite Executive Briefings and roundtable discussions. The CTO for Strategy: Partnering with the CTO to produce thought-provoking whitepapers, vision documents, FAQ’s, and strategic briefs that articulate long-term technology roadmaps and market positioning. You will partner closely with Marketing, Legal, Sales, and Customer Success to strike the perfect balance between technical rigor, brand alignment, and customer-facing impact. What you'll be doing Multi-Audience Content Creation: Write, edit, and publish dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQ’s tailored for executive, internal, and customer-facing audiences. Customer Zero Storytelling: Partner directly with the Identity engineering and architecture teams to turn real-world internal deployment use cases into practical guidebooks, reference architectures, and customer-facing narratives that facilitate platform adoption and build market trust. Executive & Strategic Support: Collaborate directly with the CTO for Strategy to translate high-level vision, product direction, and zero-trust AI architectures into clear, compelling narratives. Cross-Functional Alignment: Partner with Marketing, Legal, Sales, Customer Success, and Product teams to align key technical communications with corporate brand standards, compliance requirements, and go-to-market strategies. Customer Zero & Adoption Storytelling: Turn real-world internal deployment use cases into practical guidebooks and customer-facing narratives that facilitate platform adoption and build market trust. Executive Sponsor Enablement: Develop strategic messaging assets and briefing materials to support high-touch engagements with key enterprise sponsors and customer executives. Content Strategy & Standards: Influence content architecture, messaging frameworks, and publication workflows to ensure consistency, clarity, and quality across all strategic communications. What you’ll bring to the role Expert-Level English Proficiency: Expert-level written and verbal English fluency with exceptional storytelling capabilities, demonstrated through a portfolio of published long-form work for executive and technical audiences. Educational Background: Bachelor’s degree in English, Journalism, Communications, Technical Writing, or a related field preferred. Experience: 5+ years of experience as a technical writer, security communications analyst, or corporate technology writer within an enterprise SaaS, Cloud, or Cybersecurity environment. Cross-Functional Collaboration: Proven track record of successfully partnering with Legal, Marketing, Sales, and Executive leadership teams to manage complex review processes and sensitive communications. Technical Aptitude: Ability to digest complex cloud, enterprise security, API, and digital identity concepts and articulate them accurately for both technical and non-technical audiences. Creativity & Storytelling: Must have a creative angle to storytelling, with the ability to dissolve the technical jargon into concise and compelling content without losing the original intent. Must be able to challenge a narrative to test for the best approach, while also being able to meet publication standards and other guidance when required. Project Ownership: Self-starter mindset with strong ownership traits, able to lead multi-faceted documentation projects fr
| Role | Technical Content Lead |
|---|---|
| Company | Okta |
| Location | Dallas, Texas; Georgia; San Francisco, California |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-19 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Okta
Okta, Inc. is an Identity-as-a-Service (IDaaS) company founded in 2009 and based in San Francisco. The company provides identity and access management solutions for workforces, customers, and AI agents. Its offerings include the Okta Platform for governance and the Auth0 Platform for authentication. Okta’s services are designed to secure human and machine identities, helping organizations manage access across their digital ecosystems. The company serves a diverse client base, including major government agencies and two-thirds of the Fortune 100, supporting thousands of organizations globally in securing their business operations and digital infrastructure.
More at Okta
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